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Be ready to talk through hospitality experience, handling busy periods, and how you stay calm with guests. Expect scenario questions on wrong orders, dietary needs, and teamwork on a floor like The Look Out.
Strong fit if you enjoy fast casual service, evening or weekend flexibility, and working in a large Auckland entertainment venue rather than a small standalone café.
As a casual waiter at The Look Out, you take orders, serve food and drinks, reset tables, and keep service smooth during busy harbour-side shifts. Expect standing work, guest-facing pace, and coordination with kitchen and bar teams at SkyCity Auckland.
No. It is on-site in Auckland at The Look Out (SkyCity).
Hours are typically non-permanent and roster-based; confirm pattern and availability with SkyCity during hiring.
Auckland’s central waterfront area (Viaduct / Wynyard / city centre), North Island, New Zealand.
Website: skycity.com
Public cache only — not an employee review.
SkyCity is recruiting for a Waiter - The Look Out (Casual) based in Auckland, North Island. This full-time hospitality role lets you deliver attentive front-of-house service to guests visiting the venue. The Opportunity As Waiter - The Look Out (Casual) at SkyCity you will form part of a busy service team focused on creating memorable dining experiences for visitors in Auckland, North Island. The position suits someone who thrives on pace, precision and genuine guest care within a well-supported environment that values consistent, high standards of service. Key Responsibilities Welcome arriving diners, present menus and guide them through available options with confidence and warmth Record food and beverage orders accurately and relay them promptly to kitchen and bar colleagues Serve dishes and drinks in line with presentation and temperature standards while keeping tables tidy throughout the meal Monitor guest needs, refill glasses and clear used items at appropriate moments Process payments correctly, handle queries courteously and farewell guests after ensuring overall satisfaction Maintain personal presentation, station cleanliness and open communication with the wider service team Who We're Looking For Demonstrated ability or proven track record delivering table service in a busy restaurant or similar setting Clear communication skills and a natural ease engaging with people from varied backgrounds Reliability under pressure, good memory for detail and the physical stamina required for long standing shifts A positive, collaborative attitude that supports smooth teamwork during peak service periods Willingness to uphold SkyCity service standards and adapt quickly to venue-specific procedures at The Look Out About SkyCity SkyCity is a leading entertainment destination situated in the heart of Auckland city. Offerings include a major casino, celebrated restaurants and bars, premium hotels, the well-known Sky Tower, and modern facilities designed for events and conferences. Close to three thousand people from more than seventy cultural backgrounds currently fill around two hundred different positions across the organisation. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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