- Full Time
- Israel
Cloudinary
We are looking for a VP of Global Support to lead Cloudinary’s worldwide Support organization and help redefine how technical support creates value for customers and the business.
Reporting to the Chief Customer Officer, you will own the strategy, operating model, and performance of a global, follow-the-sun support organization. Beyond delivering operational excellence, you will modernize Support through AI, automation, knowledge management, and data-driven insights—transforming Support from a reactive service into a strategic customer intelligence function.
As a member of the Customer Success leadership team, you will serve as the voice of the customer, partnering closely with Engineering, Product, Customer Success, Sales, Marketing, and Executive Leadership to improve customer outcomes, influence product direction, and enable scalable growth.
This role is ideal for an executive who combines deep technical support expertise with operational excellence, organizational leadership, and a passion for leveraging AI to elevate both customer and employee experiences.
To apply for this job please visit jobs.lever.co.
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Working in Israel
Weather right now in Israel: checking… · Local time: · Air quality: · Daylight: · UV index:
Israel, officially the State of Israel, is a country in the Southern Levant region of West Asia. It is bordered by Lebanon to the north, Syria to the northeast, Jordan to the east, and Egypt to the southwest. Israel's western coast lies on the Mediterranean Sea, its southern tip reaches the Red Sea, and to the east is Earth's lowest point near the Dead Sea. Jerusalem is the government seat and proclaimed capital, while Tel Aviv is Israel's largest urban area and economic centre.
🇮🇱 Relocation safety for Israel: High Risk — via Warnely, CC BY 4.0
National unemployment rate in Israel: 3.5% — via World Bank
- Elevation 311m (1,020 ft)
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