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Expect scenarios on greeting distressed owners, restraining animals safely, spotting recovery changes, and keeping waiting and clinical areas sanitary. Be ready to describe how you prioritize urgent symptoms, handle prescription handoffs, and stay composed when the clinic is busy.
Strong fit if you like animal care plus structured admin work, can stay steady under time pressure, and are comfortable with hands-on support tasks—not only desk work—at a Newcastle-area clinic role.
As a Veterinary Receptionist at Apiam Animal Health in The Hill, Newcastle Area, your day blends front-desk care with clinical support. You greet clients and animals, help restrain patients during procedures, monitor post-surgery recoveries, and flag unusual symptoms to vets. Between appointments you may fill prescriptions, run routine lab or imaging steps, and keep exam rooms, kennels, and holding areas clean to limit disease spread.
Build office and client-service basics alongside clinical support habits:
Pair those with practice in calm animal handling, clear phone/reception communication, and infection-control cleaning routines.
Both: reception duties sit alongside restraining animals, recovery monitoring, prescriptions, basic tests, and cleaning clinical spaces.
Free admin and Microsoft 365 courses, plus any supervised animal-handling or clinic volunteer experience, map well to the role.
The listing is for The Hill in the Newcastle Area and is not marked remote.
Public-domain labor data — prepare examples for 2–3 of these.
Veterinary Receptionist | Apiam Animal Health - The Hill, Newcastle Area Position Summary We are seeking a full-time Veterinary Receptionist to join our friendly and supportive team at Singleton & Branxton Veterinary Hospital in the Hunter Valley, NSW. As a key member of our clinic, you will be responsible for providing exceptional customer service and ensuring smooth operations. Core Duties Greets clients and patients warmly and professionally Schedules appointments and manages patient records Processes payments and handles insurance claims efficiently Assists with administrative tasks, including answering phones and managing emails Supports the team in maintaining a clean and organized environment Qualifications High school diploma or equivalent required; vocational qualification in veterinary receptionist preferred Strong organizational skills with an ability to multitask effectively Excellent communication and interpersonal skills, both verbal and written Experience in a similar role is advantageous but not essential A genuine passion for animals and a desire to work within the veterinary field About the Company Apiam Animal Health is a collaborative and progressive mixed veterinary practice. Our team of dedicated professionals works together to provide comprehensive care for pets in Singleton and Branxton. We prioritize client satisfaction, ensuring that every visit is both comfortable and informative. Ready to Apply? If you are an organized, people-focused receptionist who loves animals and enjoys being part of a supportive team, we would love to hear from you. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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