Harvey
At Harvey, we’re transforming how legal and professional services operate. This is a rare chance to help build a generational company at a true inflection point.
Requirements
- 2 years of professional experience in customer support at a SaaS company in the technology industry
- Experience with customer support platforms (e.g. Zendesk, Salesforce) and working fluency with AI tools (e.g. ChatGPT, Claude, Gemini)
- Strong written communication skills; clear, professional, and appropriately calibrated to the audience
- Comfort working in a fast-paced, high-growth environment with competing priorities and limited process documentation
- High process consistency; ability to follow established workflows reliably
- Excellent organisational skills and attention to detail
- Comfort with ambiguity; ability to make sound judgment calls
- Growth mindset and eagerness to learn technical concepts over time
- Ability to work in a hybrid environment with 3 days in the office and 2 days working from home
Benefits
- Structured hybrid working arrangement
- Health Coverage
- Family & Fertility Support
- Retirement & Security
- Paid Leave
- Wellness & Perks
- Professional Development
- Remote Work Allowance
- Harvey Holiday
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.