[US DC] Associate Maintenance Manager

Associate Maintenance Manager, Hello Fresh

Come see what’s cookin’ at HelloFresh!

At HelloFresh, we aim to revolutionize the way we eat by making it more convenient and exciting to cook meals from scratch. We have offices all around the world and deliver delicious meals to millions of people.  

We are the industry leader in meal-kit subscription services and we’re growing all the time. We have distinct meal-kit services that cater to everyone with the most menu variety in the market, which allows us to reach an incredibly wide population of people.

Our team is diverse, high-performing, and international, and our work environment is an inspiring space where you can thrive as a result.

Job Snapshot

As the Associate Maintenance Manager, you will oversee the maintenance and reliability for your assigned building or shift.  You will take a hands-on approach to leadership, effectively engaging, motivating, and coaching team members. Partnering with the M&RE senior leadership team, you will support and deliver the facilities maintenance roadmap and set the standard for operational efficiency.

You will…

• Oversee maintenance related processes including maintenance of automation and manufacturing equipment, electrical, refrigeration, building, grounds, and overall upkeep of a building
• Motivate, engage, coach, and inspire a team of technicians, creating a positive team dynamic that encourages all employees to provide feedback and drive change from within
• Manage outside vendors and facilitate planned and unplanned repairs
• Ensure that maintenance regulations are followed
• Maintain a current list of contractors to ensure that all emergency repairs are handled
• Identify problems and brainstorm improvement ideas for the fulfillment center

You are…

• Customer Centric: You are passionate about delivering on commitments to your customers
• Bold: you have passion and grit; you’re not afraid to give feedback to your team and your manager
• Agile: you roll with the punches and don’t get overwhelmed easily, you adapt quickly to change and know how to deliver results in a fast-paced, autonomous environment
• Decisive: You realize when making a decision is as important as the time it takes to make that decision
• Problem-solver: you understand there is not a one-size-fits-all approach when problem-solving; you think outside the box and enjoy grinding away at issues to find a solution

You have…

• 0 to 2+ years’ experience managing facilities maintenance/operations and reliability within the Food/Beverage/Perishables/Distribution industry
• Bachelor’s Degree preferred; high school diploma or GED required
• Interest in spending most of your time on the shop floor and working directly with all levels of staff
• High level of integrity and ethics with excellent follow-through
• Aware of OSHA regulations and compliance
• Able to read and interpret blueprints, manuals, and schematics
• Exposure to mechanical, electrical, automation and refrigeration systems
• Comfortable working in cold environments with some areas of facility at 40F
• Excitement for working in a start-up environment with a high level of ambiguity and change
• Effective communicator for employees, direct reports, cross-functional teams, and senior leadership
• Flexibility to work weekends, holidays and/or nights

You’ll get…

• Competitive salary & 401K company match that vests immediately upon participation
• Paid parental leave (16 weeks)
• Generous PTO policy
• Day one benefit coverage for health/dental/vision ($0 monthly premium and other flexible health plans)
• 75% discount on your subscription to HelloFresh, as well as other product initiatives
• Snacks, coffee & catered meals   
• Company sponsored outings & Employee Resource Groups
• Collaborative, dynamic work environment within a fast-paced, mission-driven company