- Company: Cross Borders With Alex
- Location: Phoenix, Arizona
- Work type: Remote
Cross Borders With Alex — company details are preparing and update automatically in a few seconds (or refresh).
Join Crossborderswithalex as a Remote Travel Customer Representative based in Phoenix, Arizona, and become the trusted point of contact who keeps every traveler's journey running smoothly from booking to homecoming.
About the Role
As a Remote Travel Customer Representative with Crossborderswithalex, you'll guide clients through each stage of their travel experience. This full-time, work-from-home position centers on answering travel questions, coordinating trip support, and making sure each customer feels confident and cared for before departure, while away, and once they return home. It's a great fit for a people-focused, detail-driven professional who finds satisfaction in turning travel uncertainty into a calm, well-managed experience.
Key Responsibilities
- Respond to traveler inquiries and resolve travel-related concerns with clarity and warmth.
- Deliver hands-on trip assistance throughout the pre-travel, in-transit, and post-trip phases.
- Help clients navigate itineraries, logistics, and any changes that arise along the way.
- Keep records organized and follow up consistently so nothing falls through the cracks.
- Champion a seamless, low-stress customer experience from the first question to the final return.
Qualifications
- Genuine enthusiasm for helping people and a service-first mindset.
- Strong organizational habits and close attention to detail.
- Clear, friendly written and verbal communication skills.
- Comfort working independently in a fully remote, home-based setup.
- Interest in the travel field and a desire to grow within a customer-facing role.
About Crossborderswithalex
Crossborderswithalex supports travelers as they plan and complete their trips, pairing reliable guidance with a personal, approachable style. Operating out of Phoenix, Arizona, the team is committed to making travel easier and more enjoyable for every client it serves.
How to Apply
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Listing facts
- Role Remote Travel Customer Representative
- Employer Cross Borders With Alex
- Location Phoenix, Arizona · Remote-friendly
- Type Full Time
- Posted June 4, 2026
- Apply by July 29, 2026
- Country United States
- Overview Full job description on this page (294 words)
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