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Prepare stories that show you have run product realization at scale: prioritization under constraints, ops handoffs, and cross-team conflict resolution. Be ready to discuss how you measure readiness, manage risk, and keep delivery honest when timelines slip. Know T-Mobile’s wireless context at a high level (network, consumer products, large program cadence) without inventing internal process details.
Best fit for a senior operator who thrives between product strategy and execution—comfortable in a large public telco, on-site in Frisco, and fluent in driving multi-team delivery rather than pure pure product discovery alone.
As TFB Product Management & Realization Principal Operations Manager at T-Mobile, a typical day centers on aligning product plans with operational delivery: coordinating cross-functional teams, unblocking realization milestones, tracking readiness for launches, and escalating risks so features ship cleanly at carrier scale. Expect heavy calendar time with product, engineering, and ops partners plus status reporting for senior stakeholders.
No. The listing marks remote as off; expect work tied to Frisco, Collin County, Texas.
Bridging product intent and operational delivery—milestones, readiness, cross-functional coordination, and launch risk management at T-Mobile scale.
Ticker TMUS, founded 2001, about 38,000 employees, and domain t-mobile.com; no verified salary or review data is included here.
Website: t-mobile.com
Public cache only — not an employee review.
Join T-Mobile USA, Inc. as a Principal Operations Manager for Product Management & Realization in Frisco, Collin County—a full-time leadership role where you'll drive operational excellence and product delivery strategy across our dynamic telecom platform. About the Role This principal-level operations position sits at the intersection of product strategy and operational execution. You'll own the end-to-end operational framework that brings innovative products to market, ensuring cross-functional alignment, efficient resource deployment, and measurable business impact. This role reports to senior leadership and shapes how T-Mobile delivers next-generation solutions to millions of customers. What You'll Do Oversee product development and realization processes, optimizing timelines, quality, and resource allocation across teams Partner with product management, engineering, and commercial teams to translate strategy into executable plans Build and maintain operational metrics, dashboards, and reporting that drive data-informed decision-making Identify and eliminate operational bottlenecks; implement process improvements and best practices Lead cross-functional initiatives that accelerate product launch cycles and time-to-value Mentor operational and product teams, fostering a culture of accountability and continuous improvement What You Bring 10+ years of operations, product management, or program management experience in fast-paced technology or telecommunications environments Demonstrated success managing complex, cross-functional operations at a principal or director level Strong analytical and problem-solving skills with proficiency in operations metrics, P&L awareness, and financial modeling Excellent stakeholder management and communication abilities across all organizational levels Track record of leading change initiatives and scaling operational processes as organizations grow Bachelor's degree in business, operations, engineering, or related field (or equivalent professional experience) More About T-Mobile USA, Inc. T-Mobile invests in its people. Our Total Rewards package delivers competitive base salary plus wealth-building opportunities including annual stock grants, an employee stock purchase plan, 401(k) access, and complimentary year-round money coaching. We're committed to creating an inclusive workplace where your contributions drive customer impact and your career grows every day. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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