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TechOps Generalist

Kraken123

Help us use technology to make a big green dent in the universe!
 
Kraken powers some of the most innovative global developments in energy.
 
We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.
 
It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

What is TechOps?

TechOps at Kraken is a modern, lean evolution of traditional enterprise IT. We span everything from hands-on frontline support through to high-impact technical projects and long-term strategic improvements.

We are building a small, highly effective TechOps team and are looking for an ambitious, experienced TechOps Generalist to help us scale Kraken safely, securely, and with a strong focus on people.

This is a broad role with a huge amount of variety. You’ll work across identity, devices, SaaS, networking, automation, and office infrastructure – often at the same time. Ambiguity is a constant, and we’re looking for someone who enjoys making sense of it and turning it into action.

We operate almost entirely in the cloud, so you’ll be exposed to a wide range of modern tools and technologies across the business.

About the role

As a TechOps Generalist, you’ll be a core contributor to the day-to-day delivery of TechOps services across the APAC region, working closely with the TechOps Lead and the wider global TechOps team.

While this isn’t a people management role, it is a role with real ownership. You’ll be trusted to take responsibility for problems and projects end-to-end, contribute to technical decision-making, and help shape how TechOps operates as we grow.

We strongly believe that great TechOps starts with empathy. You’ll spend a significant portion of your time supporting Kraken employees directly, seeing first-hand the problems they face and helping ensure technology enables rather than blocks great work.

We prioritise friendly, human support over SLAs or ticket numbers. Our aim is to deliver such a good experience that technology fades into the background, and when support is needed, it’s easy, human, and effective.

To apply for this job please visit jobs.lever.co.

Working in Melbourne, Melbourne Region

Weather right now in Melbourne, Melbourne Region: checking… · Local time: · Air quality: · Daylight: · UV index:

Melbourne is the capital and most populous city of the Australian state of Victoria and the second most-populous city in Australia. The city's name generally refers to a 9,993-square-kilometre (3,858 sq mi) area, comprising an urban agglomeration of 31 local government areas. The name is also used to specifically refer to the local government area named City of Melbourne, whose area is centred on the Melbourne central business district and some immediate surrounds.

Wellington is the capital city of New Zealand. It is located at the southwestern tip of the North Island, between Cook Strait and the Remutaka Range. Wellington is the third-largest city in New Zealand, and is the administrative centre of the Wellington Region. It is the world's southernmost capital of a sovereign state. Wellington features a temperate maritime climate, and is the world's windiest

🇦🇺 Relocation safety for Australia: Very Safevia Warnely, CC BY 4.0

National unemployment rate in Australia: 4.1%via World Bank

Recent seismic activity: 5 earthquakes (M4.5+) within 200km in the last 6 months — largest M5.0 near 65 km W of Foxton Beach, New Zealand. via USGS

  • Elevation 39m (128 ft)

Source: Wikipedia (state)

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Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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