Military, Veterans and Diverse Job Seekers
Job Skills:
- Troubleshoot, research, isolate and resolve information system problems using internal knowledge base and tools
- Recognize customer’s problems that should be escalated to the next level for resolution following established protocols
- Apply understanding and knowledge of information systems products and services to assist customers on technical matters
- Performs other duties and tasks as assigned by the Team Lead
Job Qualifications:
- 1-3 years Customer Service and/or Technical Support experience
- High School Diploma (or equivalent) and willingness to learn through on the job training
- Experience using or supporting Microsoft Windows and PC hardware
- Demonstrates strong verbal, written, and listening skills
- Exhibits a strong work ethic, must meet quality, productivity, and attendance metrics
- Exhibit a high level of professionalism with extreme sensitivity to customer satisfaction
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
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