Delinea
Delinea is seeking a Technical Support Engineer to provide world-class support to customers. The ideal candidate has technical knowledge and understanding of IT, networking, and cyber security concepts, and can troubleshoot technical customer issues.
Requirements
- 1-2 years of proven relevant professional experience as a technical support agent or its equivalent
- In-depth knowledge and experience in at least some of the following: IT and System administration, Networking and data transport and encryption, Cloud infrastructure, Machine, network and services virtualization, Security concepts and methodologies, Relational databases and SQL language proficiency and.NET applications
- Strong written and verbal English communication skills
- Ability to work diverse, international, customer and team environments
- Able to communicate technical concepts at a professional level in multiple languages is a plus
- Troubleshooting and problem deconstruction
- Organized and methodological with great attention to detail
Benefits
- Competitive salaries
- Meaningful bonus program
- Excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in Philippines
The Philippines, officially the Republic of the Philippines, is an archipelagic country in Southeast Asia. Located in the western Pacific Ocean, it consists of about 7,641 islands, with a total area of about 300,000 square kilometers, which are broadly categorized in three main geographical divisions from north to south: Luzon, Visayas, and Mindanao. With a population of over 114 million, it is the world's twelfth-most-populous country.
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