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Tech Voice Process Executive (Upselling & Retention)

  • Full Time
  • Anywhere

Ishmeet Consultant

Ishmeet Consultant — Delhi, India

• Manage inbound customer calls and provide voice support • Identify opportunities for upselling products and services • Retain customers by addressing concerns and offering solutions • Maintain high levels of customer satisfaction • Escalate complex issues to relevant teams when required • Achieve individual and team performance targets Skills: Customer Support, Customer Retention, Voice Process,…

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Working in Delhi

Delhi, officially the National Capital Territory (NCT) of Delhi, is a megacity and a union territory of India containing New Delhi, the capital of India. Straddling the Yamuna river, but spread chiefly to the west, or beyond its right bank, Delhi shares borders with the state of Uttar Pradesh in the east and with the state of Haryana in the remaining directions. Delhi became a union territory on 1 November 1956 and the NCT in 1995. The NCT covers an area of 1,484 square kilometres (573 sq mi). According to the 2011 census, Delhi's city proper population was over 11 million, while the NCT's pop

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