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Sajenaturalwellnessretail invites talented leaders to apply for the full-time Team Leader, Exchange Tower role in Toronto, Ontario, Canada, guiding retail teams to create memorable guest interactions and advance store success at this downtown location. Position Summary Reporting to the Store Manager, the Team Leader, Exchange Tower at Sajenaturalwellnessretail focuses on bringing plant-powered wellbeing solutions to guests while building an uplifting workplace culture. Based in Toronto, Ontario, Canada, this full-time position blends customer-facing guidance, commercial ownership and people development so the Exchange Tower store thrives and every guest discovers natural options for everyday challenges. Day-to-Day Responsibilities Engage each guest with genuine warmth and deliver seamless service that follows the established sales framework to create standout visits at the Exchange Tower store. Present products through live demonstrations both within the space and in outdoor activations, helping increase local familiarity with the range. Provide clear, thorough product coaching that makes natural wellbeing straightforward, welcoming and available for every guest. Confidently propose thoughtful pairings that address individual needs and encourage multi-item selections that support lasting healthy routines. Foster a collaborative setting in which every colleague feels welcomed and included as a valued contributor. Accept accountability for store commercial targets and unite with teammates to meet or surpass key measures including revenue and comparative growth, average sale value, items per transaction, footfall, conversion rate and loyalty membership expansion. Ensure all team members possess current product knowledge so they can offer purposeful suggestions to guests. Maintain presentation excellence and identify merchandising improvements that refine the overall environment guests encounter. Adopt a forward-looking, creative mindset when pursuing outreach that strengthens ties with the surrounding community. Carry out operational, visual and developmental assignments directed by the Store Manager. Motivate the group through hands-on coaching, partnership and consistent demonstration of core principles. Cultivate conditions where belonging and mutual support remain constant experiences for the entire team. Who We're Looking For Comfort operating in a scented workplace. Keen interest in personalised, tactile guest interactions that involve applying products on yourself and directly onto guests for memorable moments. Natural capacity to form authentic connections via clear dialogue, empathy and careful listening.…
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