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Team Lead, Operations – Middle Mile

Amazon · India

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Fit summary

Strong fit if you lead frontline logistics teams, own middle-mile metrics, and stay calm under Amazon-scale throughput pressure in India. Weak fit if you prefer pure desk strategy without floor ownership.

Day in the role

As Team Lead, Operations – Middle Mile at Amazon in India, you would typically coordinate sortation and linehaul between facilities: plan departures, balance dock capacity, clear exceptions, coach associates and shift leads, and hit OTIF, cost, and safety targets under peak volume swings.

Skills to emphasize

FAQ from this listing

What does middle mile mean at Amazon?

It is the link between fulfillment/sort sites and downstream nodes—linehaul, cross-dock, and sortation rather than last-mile delivery to the customer door.

Is this role remote?

The listing marks remote as no; expect on-site presence in Indian operations environments.

Are certifications required?

No cert family or resources were supplied for this listing; hiring usually weights ops leadership and metrics ownership over specific paid certs.

Company facts (cached)

Website: amazon.it

Amazon.com, Inc. is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, entertainment, and artificial intelligence. Founded in 1994 by Jeff Bezos in Bellevue, Washington, the company started as an online book marketplace that gradually expanded to include virtually all consumer products as well as many other categories, positioned as "The Everything Store".

Public cache only — not an employee review.

Role overview (listing rewrite)

Team Lead, Operations - Middle Mile at Amazon in India Role Overview Amazon is seeking a motivated and customer-obsessed Team Lead to join our Middle Mile Sort Center operations. As a Team Lead, you will be the frontline leader responsible for managing a team of 30–80 associates during your assigned shift. Your role involves ensuring safe, efficient, and high-quality execution of sortation operations—from inbound dock management through sortation to outbound dispatch. Your Responsibilities Oversee the day-to-day operations, ensuring smooth workflow and adherence to safety protocols Train and mentor associates to improve performance and maintain high standards of work Resolve issues promptly and effectively, maintaining a positive team environment Analyze data and provide insights to optimize processes and enhance operational efficiency Ensure compliance with all company policies and regulatory requirements What We're Looking For A proven track record of leadership in a fast-paced, high-volume environment Strong communication and interpersonal skills to effectively lead and motivate teams Ability to work flexible shifts, including nights, weekends, and holidays as required Experience in logistics or operations management is preferred A commitment to safety and quality in all operations About Amazon Amazon is dedicated to offering a customer-centric experience. Our Middle Mile Sort Centers play a crucial role in ensuring that products reach customers efficiently. As part of our team, you will have the opportunity to contribute significantly to this mission. Next Steps To apply, complete your application directly on this page, or you'll be redirected to Amazon's application platform to finish submitting there.

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Generated for personal interview prep · 2026-08-17 UTC · getajob.ai