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Website: rallyhouse.com
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Rallyhouse is seeking a Team Captain (Shift Leader) for Rally House Fox Valley Mall. This full-time Team Captain (Shift Leader) opportunity is ideal for candidates searching for leadership roles near Rally House Fox Valley Mall who want to guide daily operations and support a strong store team. The Opportunity As Team Captain (Shift Leader) at Rally House Fox Valley Mall, you will serve as a hands-on floor leader during your shifts. You will help the store run smoothly, set the tone for service quality, and coach team members so guests have a consistent, positive experience. This Rallyhouse careers path is built for someone who thrives on ownership of the shift, clear communication, and keeping priorities on track from open to close. Responsibilities Lead assigned shifts and act as the on-floor point person for the Team Captain (Shift Leader) role at Rally House Fox Valley Mall. Coach, motivate, and support team members so service standards and productivity stay high throughout the day. Oversee opening and closing routines, floor readiness, and end-of-shift handoffs. Address guest questions and escalations promptly and professionally. Monitor operational standards, merchandise presentation, and cleanliness across the sales floor. Assist with training new hires and reinforcing clear processes and expectations. Support cash-handling accuracy, register procedures, and basic inventory or stock flow tasks common to shift leadership. Partner with management to share feedback, flag issues, and keep shift goals aligned with store priorities. What We're Looking For Proven ability to supervise a team, prioritize tasks, and stay calm under pace—core skills for Team Captain (Shift Leader) jobs near Rally House Fox Valley Mall. Strong customer service instincts with clear, confident communication. Reliability, accountability, and comfort making practical decisions during a shift. Willingness to coach others, model professionalism, and uphold store standards. Organizational skills for multi-tasking across guest needs, team direction, and operational follow-through. Availability to work a full-time schedule that may include busier peak periods typical of a mall location. Why Join Rallyhouse Rallyhouse is hiring for this full-time Team Captain (Shift Leader) role at Rally House Fox Valley Mall and offers a supportive team environment where motivated leaders can…
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