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Strong fit if you already lead eligibility or social-services casework, can apply complex rules calmly, and want on-site Commonwealth service in Malden. Weaker fit if you need remote work or have little interest in benefits policy and quality oversight.
As a Supplemental Nutrition Assistance Program (SNAP) Supervisor for the Commonwealth of Massachusetts in Malden, a typical day centers on leading casework staff who determine eligibility and maintain SNAP cases: coaching on policy application, reviewing difficult determinations, clearing queues and quality issues, and coordinating with state systems and partner offices so benefits decisions stay accurate and timely.
No. The listing is non-remote (remote flag 0) in Malden, Middlesex County.
Supervising staff who handle Supplemental Nutrition Assistance Program eligibility and case maintenance under Commonwealth rules—coaching, review, and workflow quality.
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Website: mass.gov/orgs/division-of-banks
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SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) SUPERVISOR - MaldenCommonwealth of MassachusettsMalden, Middlesex County Position Summary The Supplemental Nutrition Assistance Program (SNAP) Supervisor is responsible for overseeing and managing a team of SNAP caseworkers to ensure the efficient and accurate processing of SNAP applications. This role requires at least five years of full-time professional experience in social work, claims adjudication, or job placement. Day-to-Day Responsibilities Supervise and mentor a team of SNAP caseworkers Ensure compliance with federal and state regulations related to SNAP programs Review and approve SNAP applications and recertifications Develop and implement training programs for staff Monitor and report on program performance metrics Qualifications At least five years of full-time, or equivalent part-time, professional experience in social work, claims adjudication, job placement, or a related field Strong leadership and supervisory skills Excellent communication and interpersonal skills Familiarity with federal and state regulations governing SNAP programs Ability to manage multiple tasks and prioritize effectively Why Join Commonwealth of Massachusetts Joining the Commonwealth of Massachusetts offers a unique opportunity to make a significant impact on the lives of those in need. As a SNAP Supervisor, you will play a crucial role in ensuring that eligible individuals receive the support they require for food security. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. First consideration will be given to those applicants that apply within the first 14 days.
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