Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Expect scenarios on renewal saves, multi-threaded stakeholders, and value vs. discount tradeoffs. Prepare 2–3 account stories with metrics (usage, risk flags, expansion). Be ready to map a 90-day plan for a strategic Cloudinary-style media customer and explain how you partner with SE/CS without dropping ownership.
Strong fit if you enjoy long-cycle relationships, commercial clarity, and technical-enough conversations about APIs, media delivery, and adoption—not pure cold outbound. Remote U.S. setup rewards written clarity and calendar discipline across zones.
As a Strategic Account Manager at Cloudinary, your day centers on a small book of high-value customers using media and digital-asset tooling. Mornings often mean checking adoption metrics, renewal risk, and open support themes. Midday is discovery and QBRs: aligning product roadmap, success plans, and expansion use cases with customer stakeholders. Afternoons cover pipeline hygiene, internal handoffs with CS and sales engineering, and crisp follow-ups that protect revenue and deepen multi-product usage.
Build account planning, executive storytelling, and media/SaaS product literacy. Free options that match this ops-manager family:
The listing marks the job as remote in the United States, so expect distributed collaboration rather than a fixed office day.
Named-account health: renewals, expansion discovery, executive updates, and cross-functional delivery against a success plan.
Saylor Academy business and management courses and Google’s free project-management intro resources (both free) support planning and stakeholder skills.
Strategic Account Manager at Cloudinary - United States What This Role Involves This position is ideal for a commercially driven, high-performing seller who thrives on achieving ambitious revenue targets and building strategic account plans. You will work closely with enterprise accounts to find new paths to growth while maintaining customer-first principles. Your Responsibilities Develop and execute comprehensive strategic account plans that drive revenue growth for key clients. Identify and pursue cross-selling opportunities within existing client relationships. Build and maintain strong, long-term partnerships with high-value enterprise customers. Collaborate with internal teams to ensure seamless delivery of solutions that meet customer needs. Requirements A minimum of 5 years of experience in a strategic sales role within the technology industry. Proven track record of achieving or exceeding revenue targets and quotas. Exceptional communication, negotiation, and relationship-building skills. Experience with B2B enterprise software solutions is preferred. A deep understanding of image and video API platforms is beneficial but not required. More About Cloudinary Cloudinary is a globally distributed team across North America, EMEA, and Asia-Pacific. We are united by a shared commitment to building smart, scalable technology and fostering a culture of humility, curiosity, and collaboration. At Cloudinary, we believe in healthy growth, working with purpose, and creating meaningful value. Next Steps If you're ready to take on the challenge of driving revenue growth for high-value enterprise accounts while being part of a dynamic global team, apply now! We offer a highly competitive compensation package alongside opportunities to grow some of our strategic customer relationships. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Generated for personal interview prep · 2026-08-15 UTC · getajob.ai