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Store Floor Lead

CSC Generation · Ann Arbor, MI

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Fit summary

Strong match if you already lead retail shifts, like specialty home goods, and want hands-on floor ownership in Ann Arbor rather than remote work. Thin public data on culture and pay—treat the interview as your fact-check on hours, team size, and brand support.

Day in the role

As Store Floor Lead at Sur La Table (CSC Generation brand), you open or close the selling floor, coach associates on demos and recovery, and keep cookware/tabletop zones shoppable. Peak hours mean directing traffic at registers, resolving stock gaps, and modeling hospitality for gift and registry shoppers while escalating operational issues to store leadership.

Skills to emphasize

FAQ from this listing

Is this role remote?

No. The listing is on-site in Ann Arbor, MI (remote flag is off).

Which brand would I work for?

The occupation context points to Sur La Table under CSC Generation’s multi-brand platform.

Are certifications required?

No certification resources were provided for this role family; none are specified in the data.

Role overview (listing rewrite)

Store Floor Lead (Sur La Table) at Cscgeneration-2 in Ann Arbor, MI About the Role At Sur La Table, we offer an unparalleled selection of exclusive and premium-quality goods for the kitchen and table, paired with the culinary expertise and inspiration to match. As a Store Floor Lead, you'll play a pivotal role in driving sales and operational success by inspiring customers through every stage of their culinary journey. What You'll Do Lead the sales floor and oversee daily store operations as Manager on Duty (MOD). Provide in-the-moment coaching and feedback to elevate performance and team engagement, communicating directly with the General Manager/Store Manager about performance issues. Support onboarding, training, and development of new associates. Create memorable, educational experiences that represent Sur La Table’s brand and culture, inspiring repeat visits from customers. Skills & Qualifications Leadership experience in a retail environment preferred. Strong communication and coaching skills to motivate team members. Adept at managing daily operations and ensuring smooth store performance. Demonstrated ability to create engaging customer experiences. Working at Cscgeneration-2 Cscgeneration-2 is dedicated to fostering a positive work environment where employees can thrive. As a Store Floor Lead, you'll be part of a team committed to rolling up our sleeves and creating happiness through cooking and sharing good food. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Let's work together to inspire culinary excellence!

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Generated for personal interview prep · 2026-07-24 UTC · getajob.ai