Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Best fit: retail pros who like specialty home/kitchen selling, coaching peers, and owning the floor in a multi-brand group (CSC Generation / Sur La Table). On-site only; thin public sentiment and no pay band in DATA—verify pay and store culture in interview.
As Store Floor Lead at a Sur La Table location under CSC Generation, you typically own the selling floor during your shift: set the service standard, coach associates on demos and product knowledge (cookware, tabletop, gadgets), keep displays and recovery tight, and step in on complex customer issues. You balance open/close or peak coverage, coordinate with managers on staffing and priorities, and keep the floor safe, stocked, and conversion-focused without inventing off-site work—this is a hands-on retail lead role.
Build: floor leadership, coaching, visual recovery, specialty-kitchen product fluency, conflict resolution, and basic shift metrics. No certification family or paid cert resources supplied in CERTS—skip paid credentials unless the employer lists them.
No. The listing is on-site (remote flag 0) for a store floor lead.
The occupation title points to Sur La Table; CSC Generation is the broader platform company cited in news and directories.
None are listed in the provided cert data; focus on retail leadership and product knowledge unless the employer specifies otherwise.
Website: contactout.com
Public cache only — not an employee review.
Store Floor Lead (Sur La Table) at Cscgeneration-2 in Woodmere, OH The Opportunity At Sur La Table, we offer an unparalleled selection of exclusive and premium-quality goods for the kitchen and table, alongside the culinary expertise to inspire our customers. As a Store Floor Lead, you will play a pivotal role in driving sales and operational goals while ensuring a seamless customer experience. Day-to-Day Responsibilities Lead the sales floor and oversee daily store operations as Manager on Duty (MOD). Provide in-the-moment coaching and feedback to elevate performance and team engagement. Communicate performance issues directly to the General Manager/Store Manager. Support onboarding, training, and development of new associates. Create memorable, educational experiences that inspire repeat visits by representing Sur La Table’s brand and culture. Requirements Leadership experience in a retail environment preferred. Strong customer service skills with the ability to engage and educate customers. A passion for cooking and sharing culinary knowledge. Excellent communication and coaching abilities. Ability to work flexible hours, including weekends and evenings. About the Company Sur La Table is a renowned retailer with over 58 stores across the United States. We are dedicated to providing our customers with an exceptional culinary experience through our wide selection of high-quality kitchenware and accessories, along with expert advice and inspiration. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately for a smooth application process.
Generated for personal interview prep · 2026-08-11 UTC · getajob.ai