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Best fit if you already lead retail floors, like specialty home/kitchen selling, and want hands-on shift ownership at a CSC Generation–linked Sur La Table store in Madison—not remote desk work.
As Store Floor Lead at a Sur La Table / CSC Generation store, you would open or close the floor, set priorities for associates, keep culinary and home goods presentation shoppable, handle customer escalations, and coach selling and service standards during peak traffic. Much of the day is walking the floor, balancing coverage, and keeping conversion and recovery tight between tasks.
Priority skills: floor leadership, merchandising recovery, product knowledge (kitchen/home), coaching under volume, and basic inventory/ops discipline. No certification family or cost list was provided for this role.
No. The listing is for Madison, WI with remote set to off—expect in-store floor leadership.
Public profiles and news refer to CSC Generation, a multi-brand retail/home platform; this job is titled Store Floor Lead (Sur La Table).
No verified pay bands or Glassdoor/Indeed-style ratings were in the source data, so none are listed.
Website: contactout.com
Public cache only — not an employee review.
Store Floor Lead (Sur La Table) - Cscgeneration-2 - Madison, WI About This Position The Store Floor Lead at Sur La Table plays a pivotal role in driving sales and operational excellence. As the Manager on Duty (MOD), you will oversee daily store operations, provide coaching to team members, and ensure a seamless customer experience. This leadership position requires strong interpersonal skills, a passion for cooking and sharing culinary knowledge, and the ability to inspire customers throughout their journey with Sur La Table. Your Responsibilities Lead the sales floor as Manager on Duty (MOD) and oversee daily store operations. Provide in-the-moment coaching and feedback to elevate performance and team engagement. Communicate performance issues directly to the General Manager/Store Manager. Support onboarding, training, and development of new associates. Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire customers. Who We're Looking For We are seeking a passionate individual with excellent leadership skills, a deep understanding of the culinary world, and a commitment to delivering exceptional customer service. Ideal candidates will have experience in retail management or a related field, strong communication abilities, and a proven track record of driving sales and fostering team engagement. About the Company Sur La Table is renowned for its extensive selection of premium kitchenware and cooking essentials, along with unparalleled culinary expertise. With over 58 stores nationwide and the largest avocational cooking program in the US, we offer a unique blend of products and services that cater to both novice and experienced cooks. Our mission is to inspire people to cook and share good food, making every visit an enriching experience. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Generated for personal interview prep · 2026-08-14 UTC · getajob.ai