Assurant
About the Role
We are looking for a Senior Business Unit Systems Analyst to join our Operations Process Management (OPM) team within Connected Living / Home Solutions. This role plays a critical part in supporting complex business systems, ensuring operational continuity, and partnering closely with IT and business stakeholders.
You will act as a technical and functional expert, supporting production systems, analyzing issues, validating system changes, and contributing to enterprise-level initiatives that impact core operations.
Key Responsibilities
- Provide production support and triage for system issues impacting operations and call centers
- Investigate, reproduce, and document system defects in lower environments
- Create, prioritize, and track bugs in partnership with IT teams
- Execute system testing and validations to ensure solutions meet business and operational needs
- Run and analyze SQL queries to support troubleshooting and analysis
- Gather, document, and translate complex business and system requirements
- Participate in testing, quality assurance, and implementation activities for complex projects
- Collaborate with cross-functional teams including IT, Operations, and Business partners
- Support system enhancements that improve efficiency, compliance, and scalability
Required Qualifications
- 7+ years of experience as a Business Analyst, Systems Analyst, or similar role (or equivalent combination of experience)
- Bachelor’s degree in Business Administration, Information Technology, or a related field (or equivalent experience)
- Strong experience supporting complex systems and integrations
- Hands-on experience with SQL and system analysis
- Solid understanding of testing methodologies and defect management
- Experience working with production systems and operational support
- Excellent written and verbal communication skills in English
- Ability to manage multiple priorities independently in a fast-paced environment
Preferred Qualifications
- Experience working in Agile environments
- Project Management or Business Analysis certification
- Experience supporting enterprise or multi-system environments
- Background working closely with IT delivery teams
Why Join Us?
- Work on complex, high-impact systems supporting enterprise operations
- Collaborate with experienced, cross-functional teams across the business and IT
- Gain exposure to large-scale initiatives, integrations, and process improvements
- Competitive compensation aligned with market and internal equity
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Argentina
Argentina, officially the Argentine Republic, is a country in the southern cone of South America. It covers an area of 2,780,085 km2 (1,073,397 mi2), making it the second-largest country in South America after Brazil, the fourth-largest country in the Americas, and the eighth-largest country in the world. Argentina shares the bulk of the Southern Cone with Chile to the west, and is also bordered by Bolivia and Paraguay to the north, Brazil to the northeast, Uruguay and the South Atlantic Ocean to the east, and the Drake Passage to the south. Argentina is a federal state subdivided into twenty-
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