Matillion
Ready to shape the future of data?
About the role
What you will be doing;
Discovering Customer Requirements
- Diagnose technical and business pain, confirming root causes and negative consequences.
- Engage key stakeholders to confirm desired future state, mapping it to success metrics and business outcomes.
- Support customer digital sales rooms, providing technical input and ensuring alignment between sales and technical teams.
Validating Solution Fit;
- Lead workshops, trials, or POCs to validate solution fit with business objectives.
- Position competitive advantages to influence trial success criteria.
- Guide customer teams to integrate our solutions into their data stacks during trials while driving measurable business outcomes.
- Support technical aspects of credit sizing estimates.
Customer Onboarding and Growth;
- Actively support customer cadences and business review meetings ensuring platform adoption, achievement of business goals, and driving customer engagement.
- Identify and drive opportunities for upselling and expansion, ensuring customers realise value by increasing platform consumption through new workloads and groups.
- Cultivate trusted advisor relationships with customers through cadences to set up technical infrastructure, rapidly achieve first value, and create long term customer engagement.
- Monitor adoption dashboards for key success indicators, proactively driving consumption upward, and ensuring the timely resolution of issues.
Marketing and Thought Leadership;
- Create technical content and case studies that demonstrate how Matillion’s solutions address customer challenges.
- Represent Matillion as a technical expert at industry events, conferences, and user groups, fostering a strong brand presence.
Product Feedback & Imrpovement
- Collect and communicate customer feedback to the Product and Engineering teams, ensuring continuous product improvements and alignment with market needs.
- Stay informed about industry trends and best practices in data integration, cloud computing, and data transformation, sharing insights with both customers and internal teams.
What we are looking for
- 5-7 years working with Enterprise customers in a technical role, such as Solution Architect, Sales Engineer, or similar.
- Expertise in cloud computing platforms such as AWS, Azure, or GCP and experience with Cloud Data Platforms like Snowflake and Databricks.
- In-depth understanding of relational databases (PostgreSQL, MySQL, Oracle, SQL Server) and NoSQL databases (MongoDB, Cassandra, DynamoDB).
- Hands-on experience with technical problem-solving and integration technologies (APIs, Linux, SQL).
- Strong communication and presentation skills, with the ability to engage both technical and non-technical stakeholders.
Nice to have
- Knowledge of Matillion’s Data Productivity Cloud or Matillion ETL platforms as well as competitive ETL solutions
- Experience with value-based sales motion, especially through MEDDPPICC and Command of the Message
- Knowledge of big data technologies (Spark, PySpark), data lakes, and MPP databases (Teradata, Vertica, Netezza)
- Familiarity with version control tools such as Git, and experience with Python
- Degree in Computer Science or related field (or equivalent practical experience)
- Experience using Salesforce
More about Matillion
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
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