Software Development Manager

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview:

We are looking for talented people who want to help shape the future of the e-commerce markets of Korea and Asia! One of Korea’s largest innovative and independent e-commerce firms, Coupang has revolutionised Korean customers’ shopping experience through a constant series of innovation. With more than 12 million customers making about 200 million purchases from Coupang, we are seeing billions of hits every year. Coupang is engaged in a fierce competition in Korea’s e-commerce sector, which accounts for about $60 billion of the country’s $342 billion distribution market. Recording an average of 15-20% growth, we are on track to become a $130 billion worth firm by 2020.

In your role as the software development manager (SDM), you will be leading a team of best-in-class engineers dedicated to projects aimed at enhancing customer experience. Make the best use of your technical expertise and HR management skills to create a team of smart and curious troubleshooters.

What You Will Do:

As a SDM, you will also lead the future of a system that can fulfill computing needs based on a distributed system, high scalability, low latency and high availability. Your other duties will include standardising processes, tracking indices, and providing feedback regarding the system domains. As an engineering leader, you will be expected to demonstrate technical leadership that can help solve complicated issues and achieve a balance between strategies and tactics.

To fulfill the role of a SDM successfully, you need to take a customer-centered approach, delving into what delivery features they want, and an excellent technical vision that will help attract the best engineers. You will also be required to have the ability to motivate and guide your team of engineers to develop their careers and grow professionally.

As the SDM, you will:

• manage an agile team of professional developers dedicated to building a scalable, stable, and manageable system;

• recruit and hire developers to in line with the team’s goals;

• assist each team member with career-building through 1:1 evaluation and counseling sessions;

• define the system architecture with other developers;

• understand and prioritise requirements; collaborate with product owners and stakeholders to establish a roadmap and execute plans;

• define, measure, and report indices;

• Support the team’s software implementation and operation;

• lead improvements in development and management support;

• lead standardisation of and improvements in business processes.

Basic Qualifications:

• more than 10 years’ software development

• more than 4 years’ software development management and architecture-related duties

• good verbal and written communication; proven technical leadership

• agile software methodology

Preferred Qualifications:

• excellent practical skills and expertise; implementation and operation of large-scale, highly-scalable web service

• launching of product on time in a dynamic environment

• prioritisation of tasks in an ever-changing environment and the corresponding capabilities

Type of Work Model:

Hybrid – Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work.

Details to Consider:

Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice:

Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Equal Opportunities for All:

Coupang is an equal opportunity employer and is committed to equal opportunity regardless of color, ancestry, religion, sex, nation origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.