Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Strong fit if you like relationship-driven sales for specialized software, on-site work in San José, and owning outcomes for many smaller accounts rather than a few huge deals. Weak fit if you need remote-first or pure enterprise hunting with published comp bands (none given here).
As an SMB Account Manager for Aleph’s library-system product context, a typical day centers on a book of small and mid-size library or institutional accounts: check pipeline and renewals, run discovery or QBR-style calls, coordinate demos and proposals with product/support, log CRM notes, and unblock onboarding or billing issues so customers stay successful and expand where fit is clear.
No — the listing flags remote as off; expect work tied to San José, Costa Rica.
The supplied domain points to Ex Libris’s Aleph integrated library system product, not the unrelated AI or media products that share the name in news headlines.
No verified pay bands or review ratings were in the data; do not assume figures from elsewhere.
Website: exlibrisgroup.com/products/aleph-integrated-library-system
Aleph is the first letter of the Semitic abjads, including Phoenician ʾālep 𐤀, Hebrew ʾālef א, Aramaic ʾālap 𐡀, Syriac ʾālap̄ ܐ, Arabic ʾalif ا, and North Arabian 𐪑. It also appears as South Arabian 𐩱 and Ge'ez ʾälef አ.
Public cache only — not an employee review.
SMB Account Manager - TikTok at Aleph in San José, Costa Rica What This Role Involves This role involves representing and growing revenue for Aleph's clients on TikTok. You will be responsible for fostering long-lasting partnerships to unlock the full potential of TikTok’s advertising capabilities. The position is fast-paced and high-energy, requiring industry expertise and a capability to consistently grow revenue. Responsibilities Foster and maintain relationships with SMB clients on TikTok Grow revenue for Aleph platforms and its advertising business Create limitless opportunities for people and businesses to advertise effectively at both local and global levels Represent the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others in 130+ markets across new and existing geographies Qualifications Ambitious and forward-thinking individual with a passion for digital advertising Experience in sales and account management is preferred but not required Strong communication, negotiation, and relationship-building skills Ability to thrive in a dynamic global environment Proficient in English; additional language skills are a plus About the Company Aleph is at the forefront of digital advertising, shaping its future by representing leading platforms such as TikTok, Amazon, Google, and nearly 55 others. With a presence across 130+ markets, Aleph offers a fast-growing, innovative environment where your work makes a direct impact on the global stage. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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