Small Business Consultant

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

• Walk through a case: diagnose a small firm’s process or cost issue and propose options.
• Show how you gather data on-site and turn it into implementable steps.
• Ask about Banner Bank’s small-business products and post-acquisition client coverage in the Tri-Cities.

Fit summary

Strong fit if you like advisory work with local businesses, analysis-to-action consulting, and in-person Kennewick banking clients—not pure remote product work.

Day in the role

As a Small Business Consultant at Banner Bank in Kennewick, you meet owners, gather facts on cash flow and operations, analyze options, and write clear recommendations. Typical work mirrors management-analyst tasks: interview staff, observe processes, document findings, and support implementation with bank partners (O*NET 13-1111.00).

Skills to emphasize

Prioritize: structured problem framing, financial and operational analysis, stakeholder interviews, clear written recommendations, and small-business domain knowledge. No certification list or costs were provided.

FAQ from this listing

Is this role remote?

No—the listing is on-site in Kennewick, Washington (remote flag 0).

What kind of work is “Small Business Consultant”?

Consulting-style analysis: gather information, study procedures, recommend changes, and support rollout for small-business clients.

Where can I learn the occupation baseline?

O*NET summarizes Management Analysts (SOC 13-1111.00) tasks and related titles at onetonline.org.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Gather and organize information on problems or procedures.
• Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
• Analyze data gathered and develop solutions or alternative methods of proceeding.
• Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
• Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
• Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
• Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.
• Review forms and reports and confer with management and users about format, distribution, and purpose, identifying problems and improvements.

O*NET source

Role overview (listing rewrite)

Small Business Consultant at Bannerbank in Kennewick, Washington - Full Time, No Remote The Opportunity Bannerbank is seeking a Small Business Consultant to join our team. In this role, you will provide exceptional client service while engaging in various sales and service activities within branch locations. Your responsibilities include consulting with clients to educate them on bank products and services, processing routine financial transactions accurately and efficiently, opening and maintaining client accounts, addressing client requests promptly, and assisting in the branch lending process. What You'll Do Consult with clients to facilitate awareness and education of bank products and services, including digital banking capabilities. Process a variety of routine financial transactions accurately and efficiently. Open and maintain client accounts and address client requests, inquiries, and complaints promptly and efficiently. Assist in branch lending processes by accepting applications, answering client questions, and booking loans. Skills & Qualifications Strong communication skills to effectively interact with clients and colleagues. Proficiency in using banking software and systems. Experience in sales and service within a financial institution is preferred but not required. A proactive approach to problem-solving and client satisfaction. More About Bannerbank Bannerbank has been serving the communities of Washington, Oregon, Idaho, and California for over 135 years. Our commitment to our core values—listen, learn, and help businesses and individuals reach their goals—is reflected in our outstanding workplace culture and employee experience, as evidenced by our Great Place to Work certification. Additionally, Forbes recognized us as one of the Best 100 Banks in America for nine consecutive years due to our financial strength and stability. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

Full job on Get A Job.AI

Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Kennewick, Washington, hybrid, or fully remote?