Site Reliability Engineer

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

• Walk through an outage: detect, mitigate, root cause, and prevent recurrence.
• Explain monitoring, SLIs/SLOs, and safe rollouts for networked services.
• Show automation or infra-as-code that reduced toil or risk.

Fit summary

Strong fit if you enjoy reliability work on enterprise networking/security scale at a large public tech firm (CSCO), and you want on-site work in Durham rather than remote.

Day in the role

As a Site Reliability Engineer at Cisco, expect to keep large networking and security platforms stable: watch production health, dig into incidents, harden automation and deploy paths, and partner with product teams so services stay reliable under load.

Skills to emphasize

• freeCodeCamp — Full Stack curriculum (free)
• Saylor Academy — Computer Science courses (free)
• CS50 (Harvard, via edX) (free to learn)
• Microsoft Learn — developer training paths (free to learn)

FAQ from this listing

Is this role remote?

No. The listing marks remote as off; expect on-site work in Durham, North Carolina.

What does Cisco mainly build?

Networking hardware and software, cybersecurity, and collaboration products such as Webex, plus related IoT and cloud services.

Where can I learn related fundamentals for free?

Start with freeCodeCamp, Saylor CS courses, Harvard CS50 (free to learn), or Microsoft Learn developer paths—all listed as free or free to learn in the cert resources.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Study product characteristics or customer requirements to determine validation objectives and standards.
• Analyze validation test data to determine whether systems or processes have met validation criteria or to identify root causes of production problems.
• Develop validation master plans, process flow diagrams, test cases, or standard operating procedures.
• Prepare detailed reports or design statements, based on results of validation and qualification tests or reviews of procedures and protocols.
• Maintain validation test equipment.
• Conduct validation or qualification tests of new or existing processes, equipment, or software in accordance with internal protocols or external standards.
• Communicate with regulatory agencies regarding compliance documentation or validation results.
• Prepare, maintain, or review validation and compliance documentation, such as engineering change notices, schematics, or protocols.

O*NET source

Company facts (cached)

Website: cisco.com

Cisco Systems, Inc., doing business as Cisco, is an American multinational technology conglomerate corporation that develops, manufactures, and sells hardware, software, telecommunications equipment and other high-technology services and products focused on networking, cyber security and AI. Cisco specializes in specific tech markets, such as the Internet of things (IoT), domain security, videoconferencing, and energy management, including products such as Webex, OpenDNS, Jabber, and Jasper. The company is headquartered in San Jose, California, and, as of June 29th, 2026, h…

Public cache only — not an employee review.

Role overview (listing rewrite)

SITE RELIABILITY ENGINEER — Cisco — Durham, Durham County About the Role We are seeking a Site Reliability Engineer to join our Customer Experience (CX) engineering team. This role will be based in RTP and is part of a hybrid work environment. As a Site Reliability Engineer, you will play a crucial role in ensuring that our systems operate efficiently and reliably. Responsibilities Design and implement robust infrastructure solutions to support high availability and scalability. Monitor system performance and proactively address issues before they impact service delivery. Collaborate with cross-functional teams to ensure seamless integration of new technologies and services. Develop and maintain comprehensive documentation for all systems and processes. What We're Looking For A Bachelor's degree in Computer Science, Engineering, or a related field. 3+ years of experience as a Site Reliability Engineer or similar role. Proficiency with Linux and Windows operating systems. Experience with monitoring tools such as Prometheus, Grafana, and ELK stack. Knowledge of cloud platforms like AWS, Azure, or GCP is a plus. Why Join Cisco Cisco offers an innovative and dynamic work environment where you can contribute to shaping the future of technology. Our team values collaboration, innovation, and excellence in delivering world-class customer experiences. As part of our CX engineering team, you will have opportunities for professional growth and development. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

Full job on Get A Job.AI

Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Durham, Durham County, hybrid, or fully remote?