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Shift Leader

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Insomniacookies

Insomnia Cookies started as a big dream in a tiny university dorm room in the US city of Philadelphia, amongst a group of friends, up late, craving something sweet and delicious. With very limited takeout options available (this was back in 2003!), our founder, Seth, took matter into his own hands.  Fast forward 20 years and so… many… cookies later, Insomnia Cookies has become a cult brand known for its rabid following of cookie lovers who crave warm, delicious delivery all day and late into the night. 
 
We’re now very excited to bring our late-night favorites to Ontario and we are actively interviewing candidates for the SHIFT LEAD role at our newly opening Hamilton, ON location!  We’re not just a cookie company – we’re a community of Insomniacs. We know our cookies are the most delicious around, but it’s our team members that make Insomnia Cookies an amazing place to be. Have a hunger to succeed? A passion for the sweeter things in life? Got big dreams and a ceaseless imagination? Then we want to get to know YOU!
Check out some of our content vids to learn more!
 
SOME OUR SWEET SHIFT LEADER PERKS:
•         Flexible part-time work schedules
•         Paid vacation and sick time off
•         Interactive training & mentorship
•         Job stability with a rapidly growing and reputable company
•         Achievable growth/promotion opportunities
•         You get to work in a fun, exciting team environment
•         Employee discount and FREE cookies with every shift!
 
WHAT WILL I DO AS A SHIFT LEADER?
•         Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
•         Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
•         Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
•         Support and work alongside the Cookie Crew
•         Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
•         Manage cash handling and deposits
 
DESIRED SKILLS/EXPERIENCE:
•         At least 1 year of working experience in a customer service focused role
•         Point of Sale systems experience
•         Outstanding communication, time management, and people skills
•         Outgoing/friendly/patient demeanor
•         Detail focused and results-oriented
•         Ability to lead-by-example and motivate others
•         Ability to lift up to 40 lbs.
•         Legally eligible to work in the United States
•         Must be 18 years or older to be employed

To apply for this job please visit jobs.lever.co.

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Hamilton is a port city in the Canadian province of Ontario. Hamilton has a population of 569,353 as of the 2021 Canadian census, and its census metropolitan area, which encompasses Burlington and Grimsby, has a population of 785,184. The city is situated approximately 45 kilometres (28 mi) southwest of Toronto in the Greater Toronto and Hamilton Area (GTHA).

Tennessee, officially the State of Tennessee, is a landlocked state in the Southeastern region of the United States. It borders Kentucky to the north, Virginia to the northeast, North Carolina to the east, Georgia, Alabama, and Mississippi to the south, Arkansas to the southwest, and Missouri to the northwest. Tennessee is the 36th-largest by area and the 15th-most populous of the 50 states. Accor

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