Service Scheduler

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Role overview (listing rewrite)

Penske Australia & New Zealand - Collingwood North, Yarra Area About This Position An exciting full-time opportunity has become available for a Service Scheduler to join Porsche Centre Melbourne, part of the Penske Automotive Australia group. Based in Collingwood, this role plays a critical part in delivering an exceptional end-to-end customer experience by proactively engaging with customers throughout their ownership and service journey. What You'll Do Proactively engage with customers to schedule appointments for routine maintenance and repairs Ensure all customer information is accurately recorded and updated in the scheduling system Manage the flow of work orders through the service department, ensuring timely completion of services Communicate effectively with both internal teams and external customers regarding service schedules and updates Adhere to company policies and procedures while maintaining a high level of customer service Who We're Looking For We are seeking a motivated individual who possesses excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently. The ideal candidate will have experience in a similar role or relevant industry background. More About Penske Australia & New Zealand Penske Automotive Australia is part of a global automotive group that values its team members and offers competitive remuneration packages, opportunities for career growth, and a supportive work environment. As a member of our team, you will be part of a dynamic organization committed to excellence in customer service. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately and submit your resume along with a cover letter highlighting relevant experience and skills. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Collingwood North, Yarra Area, hybrid, or fully remote?