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Prepare examples of busy-front-desk prioritisation, difficult-customer recovery, and precise note-taking. Be ready to explain why dealership service flow matters and how you stay organised under interruptions.
Best fit if you enjoy high-volume customer contact in a physical WA dealership, like structured admin, and want automotive retail experience with a large listed group (APE)—not remote work.
As Service Receptionist at an Eagers Automotive dealership, you greet service customers, book and check in vehicles, take job details, coordinate with advisors and technicians, update systems, handle phones and walk-ins, and keep the reception area orderly for a smooth workshop day.
Strong phone and face-to-face manner, accurate booking and data entry, calm queue handling, and basic DMS/CRM comfort. No certification list or costs were provided in DATA.
No. The listing is on-site in the Heathridge / Joondalup (Wangara) area of WA.
It operates motor vehicle dealerships across Australia and New Zealand as a major automotive retailer (ASX:APE).
None were supplied for this posting; check the employer listing for any local requirements.
Website: eagersautomotive.com.au
Eagers Automotive is an automotive retail group in Australia and New Zealand. Starting as AP Eagers Automotive Limited, it has a history of more than 100 years. The company name changed to Eagers Automotive Limited from A.P. Eagers Limited in 2020 following its acquisition of the Automotive Holdings Group. The business owns and operates a wide range of motor vehicle dealerships across Australia and New Zealand.
Public cache only — not an employee review.
Eagers Automotive — Heathridge, Joondalup Area The Opportunity We are currently seeking a professional and organised Service Receptionist to join our service department front-of-house team at Wangara Hyundai. This part-time role is perfect for someone who enjoys working with people, staying calm under pressure, and being the first point of contact for service guests visiting our dealership. Responsibilities To provide a warm welcome to all visitors to the service department To manage customer inquiries and bookings over phone, email, and in person To assist with scheduling appointments and managing the flow of customers through the service area To maintain a clean and presentable waiting area for our guests To ensure all administrative tasks are completed accurately and efficiently Skills & Qualifications Excellent communication skills, both verbal and written Ability to work well under pressure in a fast-paced environment Strong organisational and time management abilities Proficient with Microsoft Office Suite or similar software Previous experience in a customer service role is advantageous but not essential Working at Eagers Automotive Eagers Automotive offers a dynamic work environment where you can contribute to the success of our team while enjoying a fulfilling career. Our commitment to excellence and customer satisfaction means that we provide a supportive and positive workplace culture, ensuring all employees have the opportunity to grow both personally and professionally. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. If you are passionate about providing exceptional customer service and thrive in a busy environment, we would love to hear from you!
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