- Full Time
- Symmes, Hamilton County
McCluskey Automotive
McCluskey Automotive in Symmes, Hamilton County is seeking a full-time Service Advisor to deliver exceptional service experiences in our fast-paced dealership environment. Join our team as the voice between customers and our service department, where you'll drive customer satisfaction and service department profitability.
About the Role
As a Service Advisor at McCluskey Automotive, you are the cornerstone of our service operation. You'll greet every customer, listen carefully to their vehicle concerns, and guide them through repair and maintenance decisions with professionalism and clarity. Your role directly impacts customer loyalty, service revenue, and the reputation we've built in Symmes and Hamilton County.
What You'll Do
- Welcome customers, document their vehicle issues and service requests with accuracy
- Inspect vehicles, consult with technicians, and deliver informed repair recommendations
- Explain estimates and technical details in language customers understand and trust
- Manage service scheduling and vehicle flow to keep the department running smoothly
- Follow manufacturer specifications and dealership protocols on every job
- Build customer relationships that encourage repeat service and referrals
- Contribute to service revenue through consultative recommendations and customer retention
What We're Looking For
- Proven experience as a Service Advisor, dealership service representative, or in automotive customer service
- Excellent communication and listening skills
- Ability to translate technical information into simple, relatable terms
- Organized, detail-oriented mindset with strong time management
- Comfort learning and using dealership management software systems
- Genuine passion for delivering quality service and customer satisfaction
- Professional appearance and customer-focused work ethic
About McCluskey Automotive
McCluskey Automotive is a cornerstone of the Symmes community, serving Hamilton County drivers with trusted sales and expert service. Our reputation is built on knowledgeable staff, quality workmanship, and customers who come back year after year.
How to Apply
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit www.adzuna.com.
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Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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