- Full Time
- Coraopolis, Allegheny County
Diehl CDJR of Moon
Join Diehl CDJR of Moon as a Service Advisor in Coraopolis, Allegheny County, where you'll be the first point of contact for our customers and a key member of our growing service team. We're seeking a dedicated automotive professional ready to deliver exceptional service experiences while collaborating with our technicians and advisors.
What This Role Involves
As a Service Advisor at our Coraopolis location, you're the bridge between customers and our service department. Your day involves greeting customers, understanding their vehicle concerns, writing accurate service estimates, maintaining precise customer data, and coordinating with our technicians to deliver quality work. You'll thrive in a collaborative environment where communication and teamwork are essential to success.
Your Responsibilities
- Greet customers warmly and professionally, setting a positive tone for their service experience
- Listen carefully to customer vehicle concerns and service requests
- Document service needs accurately in our system
- Write detailed and transparent service estimates for customer review
- Manage scheduling and coordinate service timelines with technicians
- Provide follow-up communication to keep customers informed throughout the service process
- Answer customer questions about maintenance, repairs, and service options
- Build lasting relationships with customers and support retention efforts
What We're Looking For
- Prior automotive service advisor experience or related customer service background (preferred, but we'll train the right candidate)
- Excellent communication and listening skills
- Strong attention to detail and accuracy with written work
- Comfort learning new systems and processes
- Collaborative spirit and willingness to support team members
- Basic computer proficiency for data entry and system navigation
- Genuine commitment to customer satisfaction
About Diehl CDJR of Moon
Diehl Automotive is expanding, and Diehl CDJR of Moon is at the center of that growth. We're an automotive dealership serving the Coraopolis and greater Allegheny County area, built on a foundation of quality service and strong customer relationships. We value team members who contribute to our success and invest in their professional development.
Next Steps
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit www.adzuna.com.
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Working in Coraopolis, Allegheny County
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Pennsylvania, officially the Commonwealth of Pennsylvania, is a state located in the Mid-Atlantic, Northeastern, Appalachian, and Great Lakes regions of the United States. It borders Delaware to its southeast, Maryland to its south, forming the Mason-Dixon Line, West Virginia to its southwest, Ohio to its west, the Canadian province of Ontario to its northwest via Lake Erie, New York to its north,
- Elevation 222m (728 ft)
Source: Wikipedia (state)
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