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Senior Technical Support Agent

Captivateiq

CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we’re expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures,  we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.
 
Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.
 

About the Role

As a Senior Technical Solutions Consultant, you will serve as a critical technical expert and escalation point within the Global Support Team. You’ll own and resolve the most complex product and data challenges, significantly contributing to operational efficiency and customer success. 
 
This role requires a proven ability to perform deep-dive root cause analysis, especially concerning data modeling and configuration, while driving improvements in our processes and tools. It’s an ideal fit for a highly analytical, communicative, and detail-oriented problem-solver ready to mentor peers and champion exceptional post-implementation support.
 

Job Location

The candidate selected for this opportunity must reside near one of the following locations:
 

Remote

– Poland

To apply for this job please visit jobs.lever.co.

Working in Poland

Weather right now in Poland: checking… · Local time: · Air quality: · Daylight: · UV index:

Poland, officially the Republic of Poland, is a country in Central Europe. It extends from the Baltic Sea in the north to the Sudetes and Carpathian Mountains in the south, and borders Lithuania and Russia to the northeast; Belarus and Ukraine to the east; Slovakia and the Czech Republic to the south; and Germany to the west. The territory has a varied landscape, diverse ecosystems, and a temperate climate. Poland is composed of sixteen voivodeships and is the fifth most populous member state of the European Union (EU), with over 38 million people, and the fifth largest EU country by land area

🇵🇱 Relocation safety for Poland: Very Safevia Warnely, CC BY 4.0

National unemployment rate in Poland: 3.0%via World Bank

  • Elevation 120m (394 ft)

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