Senior Software Engineer – Backend

Within Aircall, we are launching a specialized New Product Unit to build the future of autonomous sales. We are improving the AI Orchestration Layer—a system that records and understands every customer interaction (calls, video, email, WhatsApp) to autonomously execute sales workflows: CRM updates, follow-ups, task creation, and coaching insights.  Our long-term vision is to evolve this into a self-improving, agentic Sales OS—where specialized AI agents collaborate, coordinate, and continuously optimize the revenue process.

The Role

We’re looking for a strong Senior Python Engineer who’s eager to go beyond traditional backend development.

This role is for someone ambitious—someone who takes pride in building things well, but knows how to move fast in a startup environment. You strike the right balance between clean architecture and pragmatism, between perfection and progress.

You’re energized by hard technical problems—distributed systems, AI orchestration, architectural trade-offs, performance, and scalability. You can go deep when needed, but you’re equally focused on shipping, learning, and iterating quickly.

You’re curious by nature, committed to continuous improvement, and excited to bring the most effective modern approaches—whether agentic patterns or AI-augmented development workflows—into real-world production.

This isn’t just another engineering role. It’s an opportunity to help build the intelligence layer behind a next-generation autonomous Sales OS.