About Zendesk
zendesk.com- Founded 2007
- Employees 500
Source: Wikipedia
Zendesk
Zendesk — Deutschland
Job Description Role Zendesk AI Agents are fully autonomous agents that resolve customer issues end-to-end — reasoning over knowledge bases, executing multi-step procedures, taking actions via APIs, and handing off to humans when needed. They operate across messaging, email, and voice channels, handling millions of conversations for brands like Liberty London, Unity, and Motel Rocks. As these agen…
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What people say about Zendesk
- Ask HN: How can self hosted apps(browser) converse with no central medium?
- Ask HN: Good Ruby on Rails codebases to read?
- Why does Gmail hate my domain?
- Cloudflare DNS problem
Recent news
- Zendesk’s Beams Acquisition Signals a New Battlefront in Agentic AI for Employee Service - The Futurum Group
- Why Knowing Where Not to Use AI Is the New Marketing Advantage, According to Zendesk - CX Today
- Zendesk's Big Bet on Owning the Resolution Layer | - Opus Research |
- Zendesk Relate 2026 Showed Why Agentic Customer Service Starts With Knowledge - Forrester
- Zendesk Support Assistant for Microsoft 365 Now Available on Microsoft AppSource - Business Wire
Aggregated from public discussions and news; opinions are the authors’ own.
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