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Strong fit if you design complex B2B product systems, not only visual polish, and can operate on-site in Berlin on platform-level problems around agent workflows and AI-assisted tools.
As Senior Product Designer for Cresta’s Core Platform in Berlin, expect to run user research, turn feedback into clearer flows, and align with PM and engineering on priorities for platform surfaces that support AI-assisted agent work. Days mix workshops, wireframes or high-fidelity UI, usability checks, and handoff with front-end partners—less pure marketing pages, more durable product systems.
Pair free design fundamentals with portfolio case studies that show research, prioritization, and developer collaboration on complex product surfaces.
The listing marks remote as off; expect Berlin-based work unless Cresta confirms otherwise in the process.
Shared product foundations—patterns, workflows, and quality for multiple surfaces—rather than a single marketing page or one-off feature.
Google Digital Garage courses (free) and Alison’s Graphic Design course (free to learn) are the listed options; pair them with real product case studies.
Public-domain labor data — prepare examples for 2–3 of these.
Website: cresta.com
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Senior Product Designer, Core Platform at cresta in Berlin - Full Time, No Remote What This Role Involves The Senior Product Designer is responsible for designing and implementing horizontal frameworks and shared capabilities that form the backbone of Cresta’s unified AI platform. You will work on core components such as AI Agent and Agentic Assist, QM/Coaching, and Insights. Your role involves thinking horizontally and systematically to ensure cross-cutting concerns are addressed once and reused across various products. What You'll Do You will collaborate closely with product managers, engineers, and designers to define and design platform-level solutions that support the development of innovative AI-driven customer experiences. This includes creating user flows, wireframes, and prototypes for core platforms while ensuring a seamless integration across all Cresta products. Who We're Looking For We are seeking a highly skilled Senior Product Designer with experience in designing platform-level solutions. You should have a strong background in product design, with expertise in AI-driven systems and user-centered design principles. A portfolio showcasing your work on complex, scalable platforms is essential. Additionally, you should possess excellent communication skills and the ability to lead cross-functional teams. About the Company Cresta unlocks the true potential of customer experiences by leveraging AI technology. Our unified platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. Born from Stanford’s AI Lab, Cresta has raised over $270 million from leading investors like a16z, Greylock, and Sequoia. Led by our CEO Ping Wu, who previously founded Google's Contact Center AI platform, we are at the forefront of building the future of AI-driven customer experiences. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Your application should include a portfolio showcasing relevant work and a cover letter highlighting your experience in designing platform-level solutions.
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