Senior Manager, Fleet & Program Operations

ICON is seeking a Senior Manager, Fleet & Program Operations to own the end-to-end lifecycle of ICON’s 3D printer fleet — from strategic deployment planning through mobilization, active project coordination, demobilization, and return-to-ready. Building on our operational playbook, this leader will scale ICON’s deployment capabilities across a growing portfolio of residential, commercial, and MILCON projects.

This role will own fleet strategy and the master deployment calendar, drive continuous improvement of ICON’s logistics processes and tooling, and lead every mobilization and return-to-ready cycle — coordinating across Print Operations, Field Engineering, Supply Chain, Inventory, and Mobility to move printers, BOMs, rail systems, and tens of thousands of parts on schedule and ready to print.

RESPONSIBILITIES:

Fleet Strategy & Deployment Planning

• Develop fleet strategy for upcoming projects by forecasting equipment needs, partnering/coordinating with business development on pipeline, and planning capacity against the master schedule.
• Own the master fleet deployment calendar, maintaining real-time knowledge of every printer’s location, status, readiness, and next assignment across all ICON projects.
• Develop and execute the Deployment Gantt for each project — the governing timeline that informs steps, ownership, and sequencing across Inventory, Manufacturing, Print Operations, and Mobility teams.
• Chair regular planning meetings with team leaders to surface issues, track status, communicate needs, and maintain a rolling two-week look-ahead across all active deployments.
• Lead multi-month pre-deployment coordination cycles, driving cross-functional alignment from initial scoping through on-time mobilization.
• Conduct site assessments to understand site constraints, receiving areas, and storage requirements prior to deployment.
• Manage deployment-scale logistics for fleet moves involving 200+ steel sets, 200+ rail sections, 220+ crane mats, and 30,000+ inventoried parts per major mobilization.

Continuous Improvement

• Maintain and continuously improve the ICON Deployment Processes, encompassing the software suite currently used for communications, real-time policy updates, procedures, and lessons learned.
• Analyze printer data sources and performance KPIs to identify areas for operational improvement as a result of downtime investigations.
• Spearhead all Logistics related ICON Processes, with adequate data for decision-making that optimizes overall fleet productivity. Mobilization & Return-to-Ready
• Oversee HQ staging and verification of all printer Bills of Materials (BOMs) — packout kits, tooling, rail systems, site equipment, and spares.
• Guide the execution of the Pre-Mobilization Checklist for each Vulcan and Magma printer unit, ensuring sign-off before any equipment departs for a project site.
• Coordinate truckload planning and scheduling for all outbound shipments — 53ft flatbeds, hotshots, tilt beds, and box trucks — sequenced around printer readiness dates.
• Partner with Sustaining Engineering and Field Engineering teams to ensure each printer has completed Preventative Maintenance, walkthroughs, and final sign-off before deployment.walkthroughs, punchlist items, and final sign-offs before deployment.
• Track and publish real-time mobilization status across the fleet, including outbound shipment schedules to all stakeholders and ensure all printers, spare units, and associated equipment are accounted for
• Sequence printer delivery so equipment never blocks downstream trades on the construction schedule.
• Own the end-to-end demobilization process — cleaning, preventive maintenance, mechanical/electrical breakdown, and staging for outbound shipment.

Team Management

• Build team capacity to scale alongside ICON’s growing project portfolio — including onboarding new hires, developing cross-training programs, and ensuring operational coverage across concurrent deployments.
• Partner with Print Operations leadership and HR to identify headcount needs, define roles, and recruit talent with relevant heavy logistics, field operations, or fleet management backgrounds.
• Foster a culture of accountability, continuous improvement, and field-ready execution across the team.

MINIMUM QUALIFICATIONS:

• 7+ years of experience in field logistics, heavy equipment mobilization, construction operations management, or fleet management within high-throughput, multi-site operating environments.
• 5+ years of people management experience, including cross-functional team coordination.
• Demonstrated ability to coordinate multi-truck, multi-site logistics operations involving oversized or specialized equipment.
• Strong proficiency with inventory management systems (e.g., NetSuite) and construction project management platforms (e.g., Procore).
• Experience creating and managing Bills of Materials (BOMs), packout checklists, and mobilization tracking documentation.
• Excellent written and verbal communication skills for multi-stakeholder coordination across field, HQ, supply chain, and engineering teams.
• Ability to operate effectively in dynamic, fast-paced field environments with competing priorities across multiple teams.
• Valid driver’s license; ability to travel up to 50% to project sites for extended periods.

PREFERRED SKILLS AND EXPERIENCE:

• Experience with large-scale construction or MILCON (military construction) projects.
• Familiarity with 3D printing, advanced manufacturing, or construction technology equipment.
• Experience managing crane mats, rail systems, or heavy manufacturing infrastructure.
• Knowledge of DOT freight regulations, hotshot logistics, and flatbed/tilt-bed load requirements.
• Prior experience with Gantt-based mobilization planning and milestone-based scheduling.
• Lean construction/process certifications.
• Experience in highly dynamic, high-performance environments