(Senior) Engineer, Field Service

For installations and commissioning of our systems as well as the associated maintenance and repairs, we are looking for a (Senior) Field Service Engineer in Crolles, France

Primary Functions

• Installations, qualification, preventative maintenance and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment at ASM’s customer locations, occasionally also outside of Europe.
• Perform tool-down repair support in complex situations; work in variedly formed teams; develop action plans and presentations for problem resolutions.
• Create and maintain a high level of customer satisfaction through advanced customer service skills, implementing permanent solutions while maintaining a “safety first” mentality.
• Comprehensive and swift reporting.

This position may require you to travel 30% of your working time to our various customers in France, Belgium as well as other areas of Europe. In the first year, you will be required to travel 70% of the time in order to complete your full training.

Your customer base will be in France, Belgium and surrounding areas (predominantly Europe). Due to ASM’s growing international presence and customer base, the occasional business trip to North America or Asia might be necessary.

Education And Experience

• Bachelor’s degree in Mechanical, Electrical, Electronic or Mechatronic Engineering
• The ideal candidate already has experience in a field service/customer support role and has acquired knowledge in installation and startup of systems, preferably in semiconductor industry
• Good hands on skills
• Excellent communication skills in English and ideally French
• Working software knowledge of MS office
• You have a valid driver’s license
• You are willing to work in shift (including evening shift)

Our Offer

• Your chance to work for one of the world’s most innovative semiconductor equipment manufacturers
• A varied and dynamic international environment
• A supportive, collaborative team environment
• A competitive salary package including a base salary, bonus and extralegal benefits
• Car allowance

Be part of our exciting future and join our team today!