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Strong fit if you have led sales/AE operations at director+ level in complex, regulated GTM (banking, fintech, or similar) and can own operating cadence for account executives—not pure individual AE selling. Remote-capable operators with process, analytics, and stakeholder discipline match the title and Capital One’s scale.
As Senior Director of Account Executive Operations at Capital One, a typical day centers on enabling AE teams: pipeline and capacity rhythms, deal-process design with sales and risk/compliance partners, forecasting and operating reviews, and removing friction in how cards/banking AEs work deals. Expect cross-functional alignment, metrics ownership, and coaching managers more than individual selling.
Yes—the listing is remote (remote flag set), with Concord, Merrimack County, New Hampshire as the location display.
It is a major U.S. bank and credit-card issuer (ticker COF), with consumer banking and related segments; see Wikipedia.
It is the operating system around AEs—process, metrics, capacity, and enablement—so revenue teams sell efficiently under bank controls, not a pure quota-carrying AE seat.
Website: capitalone.com
Capital One Financial Corporation is an American bank holding company headquartered in Tysons, Virginia, with operations in the United States, Canada, and the United Kingdom. It is one of the largest banks in the United States, one of the largest car finance companies in the United States, and is the largest issuer of credit cards in the United States. It owns the Discover Card, Diners Club, and Pulse payment networks. The company's three business segments are credit cards, consumer banking, and commercial banking. It has approximately 750 bank branches, including over 60 c…
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Senior Director, Account Executive Operations (Remote-Eligible) at Capital One - Concord, Merrimack County About This Position The Senior Director, Account Executive Operations provides executive leadership and strategic vision for the operational business support of our most critical partners. This role is fundamentally about organizational leadership-building scalable structures, defining the operating rhythm, and deeply investing in the coaching and development of teams. Responsibilities Lead and develop a high-performing team that supports key account executives Create and implement strategic initiatives to enhance operational efficiency and effectiveness Ensure alignment with broader company goals and objectives Foster a culture of continuous improvement and innovation Develop and maintain strong relationships with cross-functional teams Who We're Looking For We are seeking an experienced leader who can drive operational excellence while building a supportive and high-performing team. Ideal candidates will have a proven track record in leadership, strategic planning, and coaching. A deep understanding of financial services operations is preferred. Working at Capital One Capital One offers a dynamic work environment with opportunities for growth and development. As a remote-eligible role, you can enjoy the flexibility to work from anywhere within the United States. Our commitment to diversity, equity, and inclusion ensures that all employees have the support they need to thrive. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure your resume and cover letter are ready for submission. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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