BetterComp
We are seeking a highly experienced Senior Customer Success Manager based in Poland to build strong, long-term relationships with Bettercomp’s most significant enterprise customers, focusing on driving business value from onboarding through renewal.
Requirements
- Minimum of 10 years of experience in a Customer Success Manager role for a SaaS company in the Compensation industry, or 10 years of direct experience in a compensation consultant or practitioner role for large enterprise companies
- Proven track record of owning customer relationships throughout the lifecycle
- Tech-savvy to be able to align Bettercomp product functionality with complex customer requirements
- Excellent communication skills (verbal and written), with the ability to navigate tough interactions
- Exceptional ability to nurture positive business relationships
- Understand complex customer compensation concerns and needs regarding the use of Bettercomp, and the ability to collaborate on troubleshooting issues as needed
- Excellent problem-solving skills for tackling the most complex situations
- Integrity and ability to show the highest level of confidentiality when working with sensitive data
- Proven success in a collaborative, team-oriented environment
- High level of integrity and commitment to scale an early-stage business
- Ability to work remotely and stay focused
Benefits
- Competitive compensation package
- Equity
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in Poland
Poland, officially the Republic of Poland, is a country in Central Europe. It extends from the Baltic Sea in the north to the Sudetes and Carpathian Mountains in the south, and borders Lithuania and Russia to the northeast; Belarus and Ukraine to the east; Slovakia and the Czech Republic to the south; and Germany to the west. The territory has a varied landscape, diverse ecosystems, and a temperate climate. Poland is composed of sixteen voivodeships and is the fifth most populous member state of the European Union (EU), with over 38 million people, and the fifth largest EU country by land area
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