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Be ready to walk through CRM campaigns you owned end-to-end, how you improved data quality or conversion, and how you partnered with sales or recruitment teams. Expect scenarios on consent, list hygiene, measuring ROI, and prioritising work when multiple desks need support.
Strong fit if you are organised, metrics-minded, and comfortable in a busy agency environment—owning CRM systems and campaigns that help Zachary Daniels Recruitment stay visible to candidates and clients, with Southampton office-based working rather than remote.
As a Senior CRM Executive at Zachary Daniels Recruitment in Southampton, a typical day centres on the agency’s candidate and client databases: segmenting contacts, running email and nurture campaigns, cleaning and enriching records, and reporting engagement so consultants can convert warmer leads. You would coordinate with resourcers and account teams on campaigns tied to live vacancies, track pipeline metrics, and refine messaging for sectors the firm covers—balancing hands-on CRM execution with senior ownership of process quality and results.
Prioritise CRM platform depth (segments, journeys, consent), recruitment-domain data quality, email performance analysis, and stakeholder reporting. With no listed certifications for this role family, practical portfolio evidence—campaign results, clean data processes, and consultant-facing dashboards—matters more than paid credentials.
No. The listing is for Southampton, Hampshire, with remote set to off-site work not indicated.
It typically means managing candidate and client contact data, nurture campaigns, and reporting that support consultants filling live roles.
No specific certifications or costs are provided in the source data for this role family.
Sr CRM Executive | Zachary Daniels Recruitment | Southampton, Hampshire The Opportunity Zachary Daniels Recruitment is excited to partner with a rapidly growing direct-to-consumer brand based in Southampton. This high-growth D2C company seeks an experienced Senior CRM Executive to join their dynamic team and contribute to the continued success of customer engagement strategies. Your Responsibilities Develop and execute comprehensive CRM campaigns that enhance customer loyalty and retention Analyze data to identify trends, opportunities for improvement, and areas requiring further investigation Create compelling content tailored to specific customer segments to foster deeper connections with the brand Maintain accurate records of customer interactions and transactions to ensure a seamless experience across all touchpoints Collaborate closely with cross-functional teams such as marketing, sales, and product development to align CRM initiatives with overall business goals Requirements A minimum of 3 years’ experience in CRM or related field Demonstrable success in managing complex customer relationships through strategic communication and engagement tactics In-depth knowledge of CRM software, data analytics tools, and digital marketing platforms <li.Strong analytical skills with the ability to interpret data for actionable insights <li.Excellent written and verbal communication abilities, along with superior interpersonal skills More About Zachary Daniels Recruitment Zachary Daniels Recruitment is a leading recruitment agency dedicated to connecting talented professionals with innovative companies across various industries. With a strong focus on the direct-to-consumer sector, we work closely with clients like this one to build high-performing teams that drive growth and success. How to Apply To apply for the position of Senior CRM Executive at our client’s Southampton office, please complete your application directly on this page. Alternatively, you will be redirected to the employer's application platform where you can finish submitting there.
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