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Senior Complaints Officer

  • Full Time
  • Anywhere

Civic Recruitment Limited

Civic Recruitment Limited — Cambridge Heath, East London

3 Month Contract With A Local Authority Job Purpose To deliver and oversee a council-wide complaints service, ensuring compliance with corporate policies, statutory complaint procedures, and regulatory requirements. The role is responsible for managing complex complaints, supporting service improvements through complaint analysis, providing expert guidance to stakeholders, and working with senior …

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