Loading...
Home / Senior Client Manager

Senior Client Manager

IMA Financial Group at a glance

IMA Financial Group

ROLE DESCRIPTION:
Oversees highly complex or strategically significant client relationships and delivers high touch, advisory service. This role leads complex engagements and may mentor staff or support market level initiatives.

ESSENTIAL JOB DUTIES include but are not limited to:
•    Manages dedicated Book of Business: high-revenue, high-complexity or strategically significant book, often including more complex funding models (e.g., self-funded, custom-designed plans) and key accounts with high-touch, high-frequency service needs. 
•    Drives expert client lifecycle management, including escalated issue resolution and strategic advisory support.
•    Collaborates with Producers and internal partners on prospect support and service optimization.
•    Leads complex renewals, funding strategies, vendor negotiations, and long‑term lifecycle planning for key accounts.
•    Contributes to workload evaluation and engagement in process improvement.
•    Coaches and mentors Client Managers and support staff.

KEY STRENGTHS AND TRAITS include but are not limited to:
•    Exemplary oral & written communication skills
•    Analytical thinking
•    Conflict management
•    Systems thinking: ability to manage complexity and interdependencies.

QUALIFICATIONS
•    Active Life & Health License
•    5+ years relevant experience
•    Self-funding experience
•    Technical application skills: OE guide applications
•    Strong market insight – with ability to leverage to support client strategy and segment-specific needs

Compensation & Benefits

Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:
 
Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Well-Being Stipend, Personal and Professional Development.  In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate’s geographic location, prior relevant experience, and their knowledge, skills, and abilities. 

*These benefits do not apply to internship roles.

Why Join IMA?

We’ve built a reputation for putting our associates first

What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It’s this unique ownership business model that makes working at IMA so appealing.

We work in teams. We sell in teams. We win and prosper as a team

We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we’re big enough to write business all over the world and small enough to implement your ideas quickly.

We are recognized nationally as a leader in our industry

  • 2020-2023 Business Insurance Magazine Best Places to Work in Insurance 
  • 2023 Inc. Magazine’s Best Workplaces 
  • 2023 Denver Business Journal’s Best Places to Work 
  • 2022-2023 Connecticut Top Work Places  
  • 2021-2023 Inc. 5000’s List of Fastest Growing Companies  
  • 2019-2022 Civic 50 Colorado Honoree Recognizing 50 Most Community-Minded Companies 
  • 2022-2023 Kansas City Business Journal’s Best Places to Work 
  • 2021-2023 Charlotte Business Journal’s Best Places to Work  
  • 2021-2023 Los Angeles Business Journal’s Best Places to Work 
  • 2021-2023 The Salt Lake City Tribune Top Work Places 
  • 2021-2022 Puget Sound Business Journal’s Washington’s Best Workplaces 
  • 2021-2022 Wichita Business Journal’s Best Places to Work, #1 in extra-large category 
  • 2021 Dallas Business Journal’s Best Places to Work 
  • 2021 Alaska Journal of Commerce’s Best Workplaces in Alaska 

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.  In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.  

To apply for this job please visit imacorp.com.

Explore IMA Financial Group online

What people say about IMA Financial Group

Recent news

Aggregated from public discussions and news; opinions are the authors’ own.

Working in St. Petersburg/Tampa, FL

Weather right now in St. Petersburg/Tampa, FL: checking… · Local time: · Air quality:

Florida is a state in the Southeastern and South Atlantic regions of the United States. It borders the Gulf of Mexico to the west, Alabama to the northwest, Georgia to the north, the Atlantic Ocean to the east, the Straits of Florida to the south, and The Bahamas to the southeast. About two-thirds of Florida occupies a peninsula between the Gulf of Mexico and the Atlantic Ocean. It has the longest

🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0

    Source: Wikipedia (state)

    Market context

    • Similar listings in St. Petersburg, FL 1

    Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

    Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

    Add application deadline to calendar

    Browse all jobs at IMA Financial Group →

    Keep exploring on Get A Job.ai

    Not quite the right fit? Your next opportunity is a click away.

    Hiring instead? Post a job and reach candidates searching right now.

    More jobs you might like