Seasonal Sales & Customer Support Representative

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Company facts (cached)

Website: rei.com

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Role overview (listing rewrite)

Seasonal Sales & Customer Support Representative - Closing REI Alderton, Pierce County What This Role Involves This role involves providing exceptional customer service to our members and customers. You will be responsible for answering inquiries, processing orders, and resolving issues in a fast-paced environment. Your ability to multitask and handle multiple customer interactions simultaneously is crucial. Your Responsibilities Provide excellent customer service through phone, email, and in-person interactions Process sales transactions accurately and efficiently Resolve customer inquiries and complaints promptly and effectively Assist with inventory management and product displays as needed Support team members to ensure smooth operations What We're Looking For Strong communication skills, both verbal and written Customer service experience preferred but not required; willingness to learn is key Ability to work in a fast-paced environment with minimal supervision Basic computer skills, including proficiency with Microsoft Office Suite or similar software A passion for the outdoors and an interest in outdoor activities About REI REI Co-op is united around discovering, building, and celebrating better ways of working in this world. We aim to support our employees in living their best lives while contributing to a healthier planet. As a member of the REI team, you will play an integral role in shaping the future of the outdoors for people and our planet. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately and submit a cover letter highlighting your passion for the outdoors and customer service experience. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Alderton, Pierce County, hybrid, or fully remote?