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Sales Supervisor, Full-Time – Westchester

Reformation · White Plains, NY

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Website: reformation.com

The Reformation, also known as the Protestant Reformation or the European Reformation, was a major theological movement in Western Christianity in 16th-century Europe that posed a religious and political challenge to the papacy and the authority of the Catholic Church hierarchy. Towards the end of the Renaissance, the Reformation marked the beginning of Protestantism. It is considered one of the events that signified the end of the Middle Ages and the beginning of the early modern period in Europe.

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Role overview (listing rewrite)

Are you ready to lead and inspire? Reformation is hiring a Sales Supervisor for our White Plains, NY store. In this full-time retail leadership role, you'll manage our team and drive store performance while championing sustainable fashion. About the Role As Sales Supervisor, you'll report to the Store Manager and serve as a key leader in our White Plains location. You'll combine operational oversight with customer engagement, setting the standard for excellence across every interaction. This position requires flexible availability across all seven days of the week and typically 30–40 hours per week. What You'll Do Drive sales performance by consistently meeting and exceeding store targets through strategic customer engagement Lead the sales team by example, inspiring associates to build customer loyalty and maximize retention Deliver exceptional in-store experiences that reflect our brand values and commitment to sustainability Own inventory management, including cycle counts, receiving oversight, and loss prevention accountability Track critical metrics—fulfillment accuracy, inventory precision, and customer satisfaction—to guide team development Train and coach sales associates through onboarding, real-time feedback, and structured performance programs Execute merchandising strategies, adapting based on sell-through trends and customer feedback Maintain operational consistency in scheduling, workflows, policies, and team environment standards Champion loss prevention and safety protocols across all store operations What We're Looking For Minimum three years of retail or sales-driven experience in a dynamic, operationally complex environment Proven ability to work effectively in a fast-paced, ever-changing setting with adaptability and resilience Strong interpersonal and communication skills to lead, motivate, and collaborate with diverse personalities Exceptional problem-solving ability with meticulous attention to detail and operational awareness Availability to work flexible hours, including evenings, weekends, and holidays as needed Genuine passion for fashion, sustainable business practices, and creating memorable customer moments About Reformation Founded in 2009, Reformation pioneered the intersection of high-fashion design and environmental responsibility. Today, we operate 50+ stores across the globe and run our own sustainable factory in Los Angeles. Recognized by Fast Company and leading industry publications for our carbon footprint achievements, we're on a mission to become climate positive by 2025 and circular by 2030. Our inclusive, mission-driven culture…

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