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Be ready to role-play a gym tour and membership close, show comfort with targets and objections, and explain why Frasers Group’s sport retail brands and a Kettering Everlast club appeal to you. Ask about lead flow, conversion metrics, and how hosts work with trainers and front desk.
Strong fit if you like face-to-face selling in fitness, energy on the gym floor, and working for a large UK retail/sport group (Frasers) in a fixed Kettering location.
As a Sales Host / Member Consultant at an Everlast Gyms site under Frasers Group, expect floor presence: greeting members and prospects, touring the club, explaining membership options, handling join-ups and simple queries, and keeping the sales floor welcoming. Days mix walk-ins, follow-ups, and supporting a busy leisure environment in Kettering.
Frasers Group plc—a British retail and sport group (SPD)—operating Everlast Gyms among other brands.
Kettering, North Northamptonshire, England; listed as non-remote.
Sales hosting and member consulting: welcoming guests, explaining memberships, and supporting joins on the gym floor.
Website: sportsdirectplc.com
Frasers Group plc is a British retail, sport, real estate, intellectual property and investment group, named after its ownership of the department store chain House of Fraser.
Public cache only — not an employee review.
Join Frasers Group as a Sales Host and Member Consultant at our Everlast Gyms location in Kettering, England, GB. This full-time position offers an exciting opportunity to be at the heart of our gym community, welcoming new members whilst delivering exceptional service to our existing fitness clientele. About This Position Are you passionate about fitness and people? As a Sales Host and Member Consultant at Everlast Gyms Kettering, you'll serve as the primary ambassador for our facility, greeting and engaging with prospective and existing members every day. This role combines genuine hospitality with consultative sales—helping individuals discover their fitness potential whilst driving membership growth and retention for our thriving gym location. Responsibilities Provide a warm, professional welcome to all visitors, enquiries, and current members Conduct comprehensive facility tours highlighting equipment, classes, and membership benefits Process new membership registrations, manage paperwork, and ensure accurate record-keeping Address member enquiries and concerns with professionalism and problem-solving focus Drive membership sales through consultative conversations and solution-focused recommendations Maintain a clean, organised, and inviting front-of-house and reception environment Work collaboratively with gym team members to deliver consistent, high-quality member experiences Qualifications Prior experience in retail, hospitality, sales, or customer-facing roles Excellent verbal communication and interpersonal abilities Genuine interest in fitness, wellness, and helping others achieve their goals Ability to thrive in a busy, dynamic, and sometimes unpredictable environment Reliable, professional demeanour with a strong work ethic Flexibility to work shifts and weekends as required by business needs About Frasers Group Frasers Group is a leading retail and leisure operator with a diverse portfolio of brands and facilities across the United Kingdom. Through our owned and operated venues—including our expanding Everlast Gyms chain—we're dedicated to providing quality experiences, competitive pricing, and meaningful value to our customers. We support our colleagues' growth, nurture inclusive and welcoming workplace cultures, and continue to establish and strengthen our presence across UK communities. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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