Sales Coordinator

About Hexnode

Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Summary

The Sales Coordinator plays a key role in supporting the sales team by handling administrative tasks, coordinating with clients and team members, and ensuring smooth day-to-day operations. This individual acts as the backbone of the sales team, enabling them to focus on driving revenue and building customer relationships.

Key Responsibilities

1. Sales Support
   • Assist the sales team with documentation, quotations, proposals, and presentations.
   • Ensure all client requests and inquiries are addressed promptly.
   • Coordinate and maintain records of client interactions, contracts, and deals.
2. Order Processing and Management
   • Manage and process purchase orders, sales orders, and invoices.
3. Customer Relationship Management
   • Maintain customer databases and update records in CRM software.
4. Coordination and Collaboration
   • Act as a liaison between the sales team, clients, and other internal departments such as marketing, finance, and operations.
   • Schedule meetings, calls, and sales presentations.
5. Reporting and Analysis
   • Prepare sales reports, performance metrics, and forecasts.
   • Analyze market trends, competitor activities, and customer feedback to provide insights to the sales team.
   • Ensure compliance with company policies and regulations.

Requirements

• Proven experience in a sales support or coordination role (1+ years preferred).
• Familiarity with CRM tools and Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Customer-focused with problem-solving aptitude.
• Ability to work independently and in a team environment.
• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field (preferred).