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Be ready to walk through a tough customer interaction, how you close a sale without pressure, and how you handle returns or shipping complaints. Tie examples to luxury/fashion service standards and teamwork on a busy Singapore store floor.
Strong fit if you enjoy in-person retail, fashion product storytelling, and accurate order/payment work in a Singapore store setting rather than remote sales.
As a Sales Associate at Tory Burch in Singapore, your day centers on client-facing retail: greeting guests, guiding product choices, processing payments, packaging and fulfilling orders, and following up on questions about products, policies, or delivery. You may also handle order or invoice tasks and keep the selling floor presentation-ready.
Strengthen product storytelling, POS and payment handling, order fulfillment, and calm written/verbal follow-up. Free options: HubSpot Academy — Sales certifications (free); Saylor Academy — Business courses (free).
No. The listing is for an on-site Sales Associate role in Singapore (remote: 0).
Core work includes processing payments, fulfilling and packaging orders, order/invoice handling, and answering customer questions about products, policies, or shipping.
HubSpot Academy sales certifications and Saylor Academy business courses are listed as free resources for retail sales workers.
Public-domain labor data — prepare examples for 2–3 of these.
Website: toryburch.com
Public cache only — not an employee review.
Sales Associate (MBS) at Tory Burch in Singapore Position Summary The Sales Associate is responsible for delivering a transformational customer experience, building our brand one customer at a time and ultimately driving our business through sales. This role requires a strong commitment to service, genuine curiosity and interest in people, authenticity, fashion & style sensibility, and exceptional selling skills. Responsibilities Deliver an outstanding customer experience by providing knowledgeable and personalized assistance. Build long-term relationships with customers through effective communication and engagement. Drive sales by upselling and cross-selling Tory Burch products. Manage the sales floor, ensuring it is clean, organized, and visually appealing. Participate in team meetings and training sessions to enhance skills and knowledge. What You Bring A genuine passion for fashion and style. Exceptional interpersonal and communication skills. The ability to build rapport with customers quickly and effectively. Strong organizational and time management abilities. Experience in retail or customer service is a plus but not required. Why Join TORY BURCH TORY BURCH offers an environment where creativity, innovation, and teamwork are celebrated. As part of the team, you will have access to comprehensive training programs, opportunities for professional growth, and a supportive work culture that values your contributions. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. We look forward to hearing from you!
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