Sales Associate

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Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.
• Receive and process payments from customers, using electronic transaction services.
• Create, manage, or automate orders or invoices, using order management or invoicing software.
• Deliver e-mail confirmation of completed transactions and shipment.
• Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.
• Purchase new or used items from online or physical sources for resale via retail or auction Web site.
• Determine and set product prices.
• Calculate purchase subtotals, taxes, and shipping costs for submission to customers.

O*NET source

Company facts (cached)

Website: ikanoretail.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Ikano-Retail is seeking a Sales Associate to join our team in Simpang Ampat, Pulau Pinang, Malaysia. This is a full-time opportunity for an enthusiastic retail professional to drive sales and deliver exceptional customer service. About This Position As a Sales Associate at Ikano-Retail, you will be at the forefront of our customer experience, combining product knowledge with genuine interpersonal skills to support shoppers and achieve sales targets. Working in our Simpang Ampat location, you'll be part of a dynamic retail environment where every interaction matters. Your Responsibilities Greet and assist customers, identifying their needs and recommending appropriate products Process transactions accurately and efficiently using point-of-sale systems Maintain product displays and ensure the sales floor is clean, organised, and visually appealing Meet daily and weekly sales targets whilst maintaining high standards of service Handle customer enquiries and resolve concerns professionally and promptly Keep stock levels current and support inventory management activities Follow health, safety, and company policies at all times Requirements Proven experience in retail or customer-facing sales roles Strong communication skills and a friendly, approachable manner Ability to work towards and exceed sales targets Reliability and flexibility with scheduling, including potential weekend and public holiday hours Basic numeracy and competency with till or point-of-sale systems Genuine enthusiasm for delivering outstanding customer service More About Ikano-Retail Ikano-Retail is a leading retail employer operating across Malaysia. We are committed to creating a welcoming, professional workplace where our team members can develop their skills and advance their careers. We value integrity, customer focus, and teamwork in everything we do. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Simpang Ampat, Pulau Pinang, MY, hybrid, or fully remote?