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Route Service Representative – UniFirst (Milan, IL)

Uni First · Iowa Falls, Hardin County

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Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

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Fit summary

Strong fit if you prefer independent outdoor/on-the-road work, reliable early schedules, and steady B2B customer contact over desk work. Less ideal if you need remote work or purely office-based tasks—this UniFirst role is route and location based.

Day in the role

As a Route Service Representative for UniFirst, a typical day centers on customer routes: delivering clean uniforms and related products, picking up soiled goods, checking orders against account needs, and keeping the truck and paperwork in order. Expect early starts, driving between stops, brief face-to-face check-ins with client contacts, and coordination with the local service center so laundry cycles and inventory stay on schedule.

Skills to emphasize

Focus on safe commercial driving habits, time-blocked route planning, accurate order/returns handling, and clear customer communication. Learn UniFirst product lines (uniforms, protective apparel) and basic inventory/check-sheet discipline. No specific external certification path is indicated in the available data.

FAQ from this listing

What does UniFirst do?

It manufactures, sells, and rents uniforms and protective clothing from a large North American and European facility network.

Is this job remote?

No. The listing is on-site for the Iowa Falls / Hardin County area.

What is the company ticker?

UniFirst trades as UNF; recent news also covers a shareholder-approved transaction with Cintas.

Company facts (cached)

Website: unifirst.com

UniFirst Corporation is an American uniform rental company based in Wilmington, Massachusetts, that manufactures, sells, and rents uniforms and protective clothing. UniFirst employs more than 14,000 people and has over 260 facilities in the United States, Canada, and Europe, including customer service centers, nuclear decontamination facilities, cleanroom locations, distribution centers, and manufacturing plants.

Public cache only — not an employee review.

Role overview (listing rewrite)

Join UniFirst as a Route Service Representative in Iowa Falls, Hardin County—a full-time position serving customers with reliability, professionalism, and care. About This Position UniFirst is seeking a dedicated Route Service Representative to be the face of our company in the Iowa Falls area. As a route service professional, you'll build lasting customer relationships while delivering exceptional service every day. This is a hands-on role that combines customer interaction, vehicle operation, and service excellence in a dynamic, fast-paced environment. Day-to-Day Responsibilities Service customers on a designated route in the Iowa Falls and Hardin County region Deliver products and maintain strong customer relationships through attentive, professional service Manage route timing and logistics to meet customer needs efficiently Collect payments and complete transaction documentation accurately Ensure customer satisfaction by addressing concerns and resolving issues promptly Maintain vehicle and equipment in proper working condition Report activity and outcomes to management with accuracy and detail What You Bring Valid driver's license and reliable transportation or a clean driving record acceptable to UniFirst Ability to work independently while managing a customer route schedule Strong communication and interpersonal skills Attention to detail in paperwork and record-keeping Physical capability to handle loading, unloading, and customer service activities Commitment to customer service and professional representation of UniFirst Working at UniFirst At UniFirst, we Always Deliver—for our customers and our people. As a Route Service Representative, you'll be part of a team that values reliability, professionalism, and genuine care in everything we do. Join a company committed to supporting its employees while building meaningful customer partnerships. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Generated for personal interview prep · 2026-07-18 UTC · getajob.ai