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Be ready to discuss handling booking conflicts, high-occupancy periods, rate or package questions, and calm guest problem-solving. Examples of multitasking under volume and collaborating across hotel departments will help.
A solid fit if you enjoy structured hospitality operations, guest-facing accuracy, and on-site hotel work in Honolulu (not remote). Comfort with systems, numbers, and service standards matters more than a formal cert path here.
At Outrigger’s Waikiki property, you would likely manage reservation requests, monitor room availability and rates, coordinate with front desk and sales on group or special bookings, resolve guest booking issues, and keep systems accurate so revenue and occupancy stay aligned.
Prioritize PMS/reservations systems fluency, rate and inventory basics, clear guest communication, attention to detail, and coordination with front desk, sales, and revenue teams. No specific certifications were provided for this listing.
No. The listing is on-site in Honolulu at Embassy Suites by Hilton Waikiki Beach Walk.
Outrigger operates in hospitality; details and brand information are available at outrigger.com.
Hotel reservations, front desk, or revenue support experience, plus comfort with booking systems and guest communication, maps closely to this coordinator role.
Website: outrigger.com
Public cache only — not an employee review.
Outrigger is hiring a Revenue & Reservations Coordinator at Honolulu, HI, USA - Embassy Suites by Hilton Waikiki Beach Walk for a full-time position that places skilled professionals at the center of occupancy planning and guest booking excellence in one of Hawaii's premier beachfront locations. This is an ideal fit for candidates searching for Revenue & Reservations Coordinator jobs in Honolulu, HI or Outrigger careers near me who want to contribute to smooth daily operations in a collaborative setting. About the Role As Revenue & Reservations Coordinator you will serve as a key link between booking channels, internal teams, and revenue goals at Embassy Suites by Hilton Waikiki Beach Walk. The full-time role centers on maintaining accurate inventory, supporting rate strategies, and ensuring reservation accuracy so guests enjoy consistent experiences while the property maximizes yield from every available night. Working onsite in Honolulu, you will help turn market data into practical actions that keep operations efficient and guest-focused. Responsibilities Monitor and manage reservation systems to confirm availability, process changes, and maintain clean inventory across all booking channels. Assist with revenue analysis by tracking occupancy trends, average daily rates, and pickup reports to support pricing recommendations. Coordinate with front office, sales, and housekeeping teams to align room assignments, group blocks, and special requests. Handle guest and travel-agent inquiries related to reservations, cancellations, and modifications while upholding rate integrity. Prepare and distribute daily and weekly reservation reports that highlight pace, projected occupancy, and potential gaps. Support yield management practices by identifying closed-out nights, restrictions, and opportunities to drive higher-value bookings. Maintain accurate records of group contracts, cutoff dates, and wash factors to protect forecasted revenue. What We're Looking For Proven background in hotel reservations, revenue support, or related hospitality coordination roles preferred. Strong analytical ability with comfort using reservation and property-management technology to interpret data. Clear written and verbal communication skills for seamless interaction with guests, colleagues, and external partners. Detail-oriented mindset that keeps inventory, rates, and guest records precise under high-volume conditions. Ability to prioritize multiple tasks and remain organized while supporting a 24/7 resort environment in Honolulu. Familiarity with Waikiki…
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