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Strong fit if you like people-facing retail leadership in specialty music retail—less pure e-commerce, more in-store teams, instruments, and school-music demand at Music & Arts.
As Retail Store Manager at Music & Arts, you would run the floor for instrument sales, rentals, repairs, and lesson traffic: greet customers, coach staff through complex gear and school-band needs, check pricing and displays, watch sales quality, and assign duties across inventory, cash, and service.
Strengthen retail leadership, customer recovery, and product merchandising for music retail. Free options: HubSpot Academy — Sales certifications (free); Saylor Academy — Business courses (free).
No—the listing is on-site retail in the Columbia, South Carolina area.
Band and orchestra instruments (sales and rentals), guitars, keyboards, sheet music, accessories, repairs, and private lessons across a large U.S. store network.
Per O*NET-style retail manager work: customer service, staff direction, merchandising checks, sales monitoring, coaching on complex sales, and duty assignment.
Public-domain labor data — prepare examples for 2–3 of these.
Website: musicarts.com
Music & Arts is an American musical instrument retailer chain specializing in band and orchestra instrument sales and rentals, guitars, keyboards, sheet music and accessories, musical instrument repairs and private music lessons. It is the largest school music dealer in the United States, with 253 retail locations. Originally founded in 1952, the company has operated as a subsidiary of Guitar Center since its acquisition in 2005.
Public cache only — not an employee review.
Retail Store Manager at Music & Arts in Columbia, Monroe County The Opportunity This position is full-time and based out of Columbia, Monroe County. As a Retail Store Manager, you will be responsible for running the day-to-day sales and operations while maintaining excellent customer service standards. You will manage the Sales team by coaching, counseling, advising, supporting, motivating, or providing any necessary information to help them succeed. Manage Sales team Coach and counsel employees Provide advice and support Motivate staff for better performance Ensure compliance with company policies and procedures Oversee store operations, including inventory management and sales floor layout Monitor customer service standards and ensure they are met or exceeded Participate in the Music & Arts Company bonus program based on company performance Key Responsibilities In addition to managing the Sales team, you will also be responsible for: Developing and implementing sales strategies to increase revenue and customer satisfaction Maintaining a clean and organized store environment Handling customer inquiries and complaints in a professional manner Assisting with hiring and training new employees Staying informed about industry trends and competitor activities Participating in regular team meetings to discuss performance, goals, and any necessary adjustments Requirements To be successful in this role, you must have: A minimum of 3 years of retail management experience Strong leadership skills with the ability to motivate and inspire a team Excellent communication and interpersonal skills Proven track record of achieving sales targets and meeting customer service goals Knowledge of inventory management systems and point-of-sale (POS) technology A passion for music and arts, or at least a willingness to learn about the industry Ability to work flexible hours, including evenings and weekends as needed About Music & Arts Music & Arts is a leading retailer of musical instruments, supplies, and accessories. We are dedicated to providing our customers with high-quality products and exceptional service in a welcoming environment. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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